Sistar MortgageSistar Mortgage’s philosophy rests directly with Minimizing Cost and Maximizing Investment – We help our customers organize themselves so that they get the optimal loan while creating a personal relationship that helps us better know their needs. We understand that your home is likely your biggest investment. Our specialized approach will help you to maximize the returns on your investment, all while minimizing the cost involved. We will help you through the whole process from beginning to end and provide you great customer service.
Sistar Mortgage (sistarmortgage.com) has 215 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingInvestments & Wealth · Livonia, Michigan
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Showing 29 reviews with 1 star · Clear filters
Damodhar M.
Need to follow up multiple times , several phone calls and multiple emails to get the loan processing to start, moving and to get updates.
Response from Sistar MortgageMar 10, 2022
As a result of your feedback, we are providing our employees with additional customer service training to prevent another experience like this from happening in the future. We would be happy to assign you a different Loan Officer and sincerely appreciate an opportunity to make this right.
Ramya V.
Horrible experience overall.
Shaq
My Loan officer Ryan Neading was very pushy and very inconsiderate as this was my first time purchasing a home. He also lied to me about many things to convince me just to make an extra dollar. I wouldn’t recommend sistar mortgage
Al
very bad. do not work with Sukesh.
Amar
Messed up final closing disclosure document on the day of closing.I was not given final copy and had different version of CDA compared to what title company had.Poor communication.
Venkatesh K.
worst communication.
Kalpana V.
Communication isnt good at all.
Response from Sistar MortgageMar 2, 2022
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
SOMANATH A.
Initially promised 2.5 interest rate and Zero Closing cost but during closing troubled me in paying the closing cost and interest rate also changed to 2.625%. Very bad and i need to struggle to arrange the money at last moment.