Official SiselReviews of sisel.net

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Literally worst customer service ever. Been 8 business days (11 regular) since I placed my order and no confirmation email or any proof that I placed the order, but they were quick to take the money out of my bank account. I could not find their email or number ANYWHERE on the website so I reach out on their Instagram and they tell me to contact customer service and have a nice day. No help whatsoever until I started creating a fuss then they just send me a phone number to call. Other businesses and companies on Instagram ALWAYS look into orders when you inquire on Instagram and don’t try and redirect you elsewhere. This company is terrible and I will definitely be disputing the charge if they don’t refund me.

Sisel, formerly Sisel International, has the most despicable customer service I have witnessed in a very long time. They take no responsibility for their actions, hide them in layers of lawyered-up loopholes and make working with them virtually impossible for the customer to get any traction what-so-ever. Worse yet, this is their new and improved website and customer service department! Their old one got so much bad push-back, that they have tried to disassociate themselves from it, which actually only makes it follow them more. Stay away from this company if you have any integrity. You can only be disappointed. Reasonable is not in their vocabulary. Products that I used were disappointing as well. ANYone else can do better by you.