SingleCareReviews of singlecare.com

Response from SingleCareJan 14, 2026

Hi Jeffrey. Thank you for reaching out. We’re sorry that we couldn’t offer you better savings on your Rx at this time. SingleCare savings can vary by prescription, dosage, quantity, pharmacy, and pharmacy location—and we’re always working to improve our prices. Even though we often offer the lowest prices in the market, there are medications that we’re still negotiating lower prices for. You can always find the most up-to-date prices at singlecare.com. Let us know if you have any questions—we are happy to help! -Drew from the SingleCare Team

Response from SingleCareDec 18, 2025

Hi Bill. We apologize this happened and would like to learn more in order to attempt to make things right. If you would like to contact our Customer Service Team via phone at 844-234-3057 or send an email to [email protected] detailing your: -Name and date of birth -Prescription name, dosage, quantity, and type -Pharmacy and zip code -A brief summary of what you told us here We would be happy to look into things and get back to you from there. We hope this helps. -Drew from the SingleCare Team

Response from SingleCareDec 9, 2025

Hi Martin, We are incredibly sorry to hear about this inconvenience. SingleCare savings can vary by prescription, dosage, quantity, and pharmacy. Can you please confirm that you set the right dosage and quantity? If the dosage and quantity are not the same as your Rx, there can be a price discrepancy at the register. If that was not the case, please give us a call at 844-234-3057. Our Customer Service Team would be happy to help you out. -Drew from the SingleCare Team

Response from SingleCareNov 19, 2025

Hi Danita, We sincerely apologize that you had a negative experience and appreciate you taking the time to share these concerns with us. We take all feedback seriously in order to improve SingleCare from both a product and customer service standpoint. Should you decide to give us a try in the future, we hope to offer you meaningful savings and a smoother overall experience. Thank you again for taking the time to share this important feedback with us. -Drew from the SingleCare Team

Response from SingleCareSep 25, 2025

Hello. First and foremost, we are sorry. An unpleasant user experience is never fun and of course never our intention. We value you as a customer and would like to look into this further for you and attempt to make it right. If you could please send an email to [email protected] with a brief summary like you detailed here, our team can investigate further from there. We hope this helps. -Drew from the SingleCare Team

Response from SingleCareSep 15, 2025

Hello. We appreciate you taking the time to share with us and are incredibly sorry that SingleCare did not offer you the lowest price in this instance. We work hard with our pharmacy partners to offer the best price possible on as many medications as we can because our goal is to make sure you get the prescriptions you need to feel better. While our prices are lower than GoodRx on most medications, that result varies by prescription, dosage, quantity, and pharmacy. We always support comparing multiple options in order to make an informed decision and encourage you to keep an eye on our website as we continue to negotiate every day for lower prices. -Drew from the SingleCare Team