SingleCareReviews of singlecare.com

Response from SingleCareApr 21, 2026

Hi Paul, We are incredibly sorry to hear about your experience. We know this can be frustrating and would like to obtain more information to see if we can make it right. If you would like to send an email to [email protected] with the following information: -Your name and date of birth -Your prescription name, dosage, quantity, and type -Your pharmacy and zip code Our Customer Service Team would be happy to look into things further from there. We hope this helps and will look out for your email. -Drew from the SingleCare Team

Response from SingleCareApr 6, 2026

Hi Nanette, We really appreciate you giving SingleCare a try and are sorry for the inconvenience! SingleCare savings can vary by prescription, dosage, quantity, and pharmacy. If the dosage and quantity are not the same as your Rx, there can be a price discrepancy. If that was not the case, please feel free to give us a call at 844-234-3057, and our Customer Service Team would be more than happy to assist you. We hope this helps. -Drew from the SingleCare Team

Response from SingleCareMar 31, 2026

Hello, We are deeply sorry to hear about your experience and would like to learn more in an effort to help you out. We have sent you a note to the email address you provided here and look forward to hearing from you so we can investigate this further. -Drew from the SingleCare Team

Response from SingleCareMar 3, 2026

Hi Grover, We are deeply sorry to hear about your experience. Our cards are valid for use at all Walgreens locations, and you should not have been told otherwise. On occasion, you'll encounter a pharmacist who is not fully aware of the details of the partnership his or her pharmacy has with SingleCare. If this happens in the future, please feel free to give our Customer Service Team a call at 844-234-3057 while at the pharmacy, and they would be happy to help you out. -Drew from the SingleCare Team

Response from SingleCareFeb 20, 2026

Hi Cynthia, Thank you for bringing this to our attention. We’re sorry for the frustration this caused. Pricing may vary based on how the prescription is processed at the pharmacy (for example, brand vs. generic), which can result in differences from what’s shown online. If you’d like to confirm a price before visiting the pharmacy, our Customer Service Team is happy to help at 844-234-3057. We appreciate your feedback and hope to better serve you in the future. – Drew from the SingleCare Team

Response from SingleCareFeb 2, 2026

Hi LaTasha, Thank you for taking the time to share your experience with us, and we are truly sorry about what happened. A surprise price discrepancy — especially in a public pharmacy setting — is never fun, and we completely understand why this was upsetting. This occurred because of an issue on our website where the "Quantity" selection is defaulting to a small number of pills rather than the full month's supply as would typically be processed at the pharmacy. We strive to show the version of a product which is most commonly-dispensed and we are working to fix this product's default display so it does exactly that. We sincerely apologize for the confusion. We are grateful for your feedback and if you ever have questions about a price in the future, feel free to call our Customer Service Team at 844-234-3057, and they would be happy to assist. We're very sorry again for what you experienced, and we hope the steps we’re taking help rebuild your trust. —Drew from the SingleCare Team

Response from SingleCareJan 26, 2026

Hello. We appreciate you reaching out and bringing this to our attention. SingleCare savings can vary by prescription, dosage, quantity, and pharmacy. If the dosage and quantity are not the same as your Rx, there can be a price discrepancy at the register. If that was not the case, please give us a call at 1-844-234-3057, and our Customer Service Team would be happy to help you figure out why this happened. We hope this helps! -Drew from the SingleCare Team

Response from SingleCareJan 24, 2026

Hi Ken, Thank you for bringing this to our attention. We understand your frustration and are incredibly sorry that this happened. Please note that our cards are valid for use at all Walgreens locations, and you should not have been told otherwise. If this ever happens again, please call us at 844-234-3057 while you’re at the pharmacy and our Customer Service Team will walk the pharmacy team through how to use our card. We sincerely apologize for the inconvenience and hope this helps going forward. -Drew from the SingleCare Team