Holly
Ordered 2 pairs of shoes
Ordered 2 pairs of shoes, wasn't fond of one at all. Wouldn't be able to perform in them. I paid shipping fees but it also cost me $50 extra dollars coming across the border. I emailed the company and asked for a return they told me they don't offer returns and that it was exchange only. Obviously I wouldn't want to do that considering I had to pay $50 for them to cross the border. If I paid another $50 at customs the shoes would literally be worthless. Then they emailed me back saying they misunderstood my question and I could do a return. Not sure how you misunderstood a simple yes or no question but in order to return them I have to pay for the shipping back AND they want to take a 20% restocking fee. Not only will I not order from this company ever again I will not be recommending to any of my Canadian girlfriends that work in the club with me. Trust me if you're in canada order from shoefreaks, thank me later!

