Michael B.
Awful dog toy
Firstly charged £2.60 “tax” on top of order price (which they did refund after a complaint, saying it was a “system error”). Order took around a month to arrive from abroad, with constant tracking emails sent in poor English and with dodgy looking links. Purchase was an “unbreakable” dog toy for “heavy chewers”. It was anything but and my dog destroyed it within 1 minute. Their ads say: “They will last FOREVER” “Made for the strongest jaws” “If they break it, we replace it” But when you complain they say: “This product itself is a doll sewn with fabric, and it is normal for it to be torn.”

