SIM SupplyReviews of simsupply.com

Sim Supply is an absolute disaster. Stay far away from this place. I placed an order on October 5th, 2026 and didn't hear anything until October 9th via email that they were canceling "due to fraud concerns." Keep in mind I ordered PAINT TRAY LINERS, not some expensive tools or anything else that should warrant some federal Sim Supply investigation. When I reached out to customer service, they were as worthless as you can expect from a terrible company. Called 4 times, left messages after being on hold for 20 minutes and finally emailed. The brief email reply I got was that I was basically committing fraud because the shipping address didn't match the billing (that is correct as I was sending the paint liners to my cousin who got a new older house he's painting.) So if you want to deal with a disaster of a company and never get what you ordered, go with Sim Supply. Worst company I have every dealt with and will make you feel like a criminal for spending your hard earned money.

I purchased an item on Amazon.com that was fulfilled by SIM Supply (221-2401 | WAGO Lever-Nuts® Inline Splicing Connector | for Solid and Stranded Conductors | 2-Conductor with Operating levers | 24-12 AWG | Transparent housing | White Cover | [Box of 60 Pieces]) and they sent a huge box containing a tiny zip lock bag with 1 Wago lever nut in it rather than a box of 60. On various sites they sell through, SIM Supply has multiple reviews--some going back as far as 9 years--where they have "accidentally" screwed up a listing in exactly the same way. Buyer beware!

The website asked for a confirmation number from my email to setup a new account. No problem... except the only validation number I received in my email was from my credit card. Unless someone else was trying to scam/access my credit card account at exactly the same moment this evening, they would appear to be trying to gain access to my account. More shocking is how the hell would they have my email/credit card info (it's not stored on my computer)! This one has me creeped out.

Bad customer service. Bad packaging damaged unusable items. No reply after refund request. Charge back initiated. STILL no reply