SIMS 4 USAReviews of sims4usa.com

did not get cell service didnt work at all

I did not receive the service I paid for. I am left with the feeling that I have been deceived. I do not recommend it.

I ordered one eSim and one physical Sim. You never delivered any of them. Sims4USA made itself unavailable both by phone and by mail. And you never refunded me. I consider Sim4USA a scam.

My order for an eSim was not delivered! I then sent several messages that were eventually responded to when I no longer needed the eSim and was forced to buy a more expensive SIM from T-mobile. I'm still waiting for my money that was promised to be refunded. I am a very dissatisfied customer. Yours sincerely, N.W. Balogh

SIM Card arrived 4 days later than announced, so 1 day too late (shipping to germany). No refund til now. Instead i bought a SIM card shortly after arrival in LA.

I placed the order on 7th October 2023. In the FAQ it stated that the delivery address could be added at checkout. There was no delivery address to fill in, only the billing address. Delivery to the billing address should have been on the 10th October, two working days after ordering. It did not arrive and we left to fly to the USA on the 11th October. Communication has been poor - they promised a refund but I have chased this and have received no reply. To top it all, our baggage went missing and so I did not have phone SIM I could use to chase this up. Very disappointed. There is more to the story, all in all an exceedingly frustrating experience.

I was provided with a SIM, but it could not be activated. Lyra Mobile wanted me to purchase a service plan as if I had not bought a SIM already. There were two hours of additional hassles trying to activate it while navigating in the US without cell service. I was told I could not purchase the plan by phone using a Canadian Credit card. and Directed to a Lyra Mobile in-person provider at a Walmart, but once there the Walmart knew nothjing aboutn this provider. Then I bought a new SIM and plan with a different company, activated in person trouble-free. I reported my troubles to SIMS4USA three separate times and each time the only response was an invitation to provide a GOOD review. I asked for a full refund including delivery costs several times but no mention of a refund was made in response until AFTER I posted the original version of this review. I will revise again if the refund is made. My original review: You have ignored my complaints about non-delivery of service. This us my third time informing you. Without a response to the SUBSTANCE I have already submitted, I will be reporting you as fraud.

Arrived in USA, SIM cards had not been activated so we could not contact anyone to let them know we had arrived. Tried phone service provider, they said we had no valid SIM cards. Had to make other arrangements, very poor.