simplygoodstuff.comReviews of simplygoodstuff.com

If I could give half a star, I would. Ordered on 3/16/23 with upgraded postage to receive the item quickly for an event. I never received a confirmation email. Sent a request for information. I connected the order to my account, which still says processing on 4/2/23. Call and their hours are 11-6, so I just kept redialing and redialing incessantly, and no answer nor voicemail. Emailed all the emails. No answer. TOTAL SCAM. I am going to attempt to get the transaction canceled with my credit card.

Item was fine actually. However company took 3 months to deliver. I had to call actually to find out about my order and cancelled it. Then they finally shipped it after cancelling and now I can't get them to pay to take it back. One long email after another with excuses. Horrible service and communications so far.

Long delay in shipping. Complete lies about shipping times. My advice: Shop elsewhere.

Same as all other reviews here on this site. My order was $7.50. I ordered the item on September 26, 2022. I received two e mails one that it would be delayed and one that it was "taking longer than expected to ship my order" I do not have the product as of today January 16, 2023. Sorry all, I am calling this a huge EPIC FAIL.

Don't order from this company. I ordered merchandise in November 2022. It was charged to my credit card account on November 29th. It was noted that shipping could take up to 5 days. It is January 10th and I still have no merchandise and no one answers the phone at the number provided. I have turned all information over to my credit card company and will never order through Simply Good Stuff again.

They don’t deserve even one star. Terrible company. Ordered a can opener on 12/26. No confirmatory email or info - nothing. Tried calling - no one answers. Emailed and did get a response saying my item was being prepared for shipping and I would get a tracking number. Nothing three weeks later. Luckily I used PayPal so I have been refunded. Stay away!

I ordered 1 item on Nov 4, 2022. Web site claimed most orders ship in 1 to 2 business days. I called customer support and asked for a refund. They said they would refund it, but never did. Received an email on 12/12/2022 that said the product was in and would be shipped shortly. Received another email on 12/20/2022 giving apologies and said item was in shipping. I am about ready to call my credit card company for a refund!

Same as all the other reviews - a rip off. I placed my order on 10/30/2021. It has been almost 12 months since they accepted my payment but all I've received is poor excuses and empty promises. They claimed they couldn't refund my CC because the charge is so old, and now they claim they mailed me a check -- eight weeks ago. They respond to every email with a lie. One of the products I ordered is still for sale on the website and says "Usually Ships Within 24-48 Hours." Please. Update 11/1/22: I don't know if was a result of posting my review here, but I finally received a full refund via check, which I deposited a week ago and appears to have cleared. Still cannot recommend this business, but wanted to state that they finally did the right thing--after doing the wrong thing for 11 months.