Simply Carbon FiberReviews of simplycarbonfiber.com

This product is garbage. Don't wasted your money! AND they will refuse to give you a refund. Even if you do manage to get it to install and stay properly(which is almost impossible), you will hate the way it feels. It is sticky and rubbery and shows finger prints.

Bought carbon fiber screen protectors for a number of iphones and apple watches previously. Those worked great. But when I recently replaced my phone, I bought a new set for my iPhone Xr. Cleaned the screen with the cloth and alcohol wipe before installing and the protector peeled off on its own almost immediately. Put the other one on and the same thing happened. Sent an email to company with pics and video documenting issues. Company only offered me a 50% discount on another set.

I purchased a protective screen for 2 of my sisters iWatchs. Both protective screens lifted after a month. I contacted customer service and they said no refund or replacement. They only offered a 50% discount. I can’t do business with a company when profits supersede product quality. I only used Simply Carbon Fiber on a friend referral. I wouldn’t recommend Simply Carbon Fiber to an enemy much less a friend.

I bought a SCF cover and screen protector for my Huawei P20 Pro, getting convinced through the video advertising on Facebook. I was particularly impressed by the screen protector. Took great care to affix the screen protector correctly, which I did. However within days, the screen protector started to peel off, particularly from the bottom and accumulating dust. Within a couple of weeks, I put the phone in my pocket, took it out and discovered the screen protected had rolled up 1/3 of the way, because it was no longer affixed well to the bottom of the screen. Protector ruined, maybe it was my fault. Peeled off the ruined protector and threw it away (did not take pictures of the damage - this is important). Tried the 2nd protector. Was very careful to ensure the edges were correctly aligned and the end result looked great. Nevertheless, within days the same problem started to occur. The bottom, near the button started to gather dust (in spite of also having a cover) and started to unstick. Within two weeks, the exact same problem happened. Given that it did not stick well, I put the phone in my pocked, took it out to find it rolled up 1/3 of the way, getting ruined in the process. Again, frustrated I removed the damaged protector and threw it away. Opened a case with customer support. The attitude sucked from the get go. I was asked to find the package to get barcodes and numbers (who keeps the packaging of a screen protector?) All in all, I wasn't able to get a good resolution from the company. For a product which costs $15 per piece, I would expect it to last more than two to three weeks. More than that, for a product which costs about 3 times what you'd get for the same kind of thing on Amazon, I would expect good customer support. Utterly disappointed with the product and even more with the customer support attitude.

I placed an order (SCF190627) on July 06th, My credit card was charged, I didn´t reveive any e-mail confirmation. There is no Phone number to get in contact, the SUPPORT e-mail never replies... I dont know what can I do anymore. I only advise new customers: Don´t buy anything here.

Terrible products and awful customer service! I purchased a money clip for my boyfriend's birthday and it cracked within 2 days. When I contacted the company they said that they wanted to see pictures . I emailed them multiple images of the clearly defined crack . Their response was that they offered me 20% off another product. I don't want to purchase another piece of junk. I wanted my money back or partial money back. They then offered me 30% off my next purchase which I explained once again was not satisfactory. The item that I received was clearly defective but they don't care.

Should have researched on Trustpilot before making the mistake of purchasing from SCF. Paid $64.99USD for a Forged Carbon Fiber iPhone XS Max case and delivery took waaaay too long to arrive in Australia (more than a month). Quality of the case is quite poor. The actual carbon back is very wavy and uneven and doesn't sit flat on a flat surface. It is also a soft material and is VERY easily scratched after only just a few weeks. It certainly isn't FORGED and definitely isn't strong or hard. Button feel could be drastically improved as you can barely even feel where the buttons are on the case. I received an automated email to write a review and include photos which I did, highlighting all these issues to them, in an honest and factual review of their product and service. This review was never posted on their product page, website or Facebook. This is when I realised how poorly and dishonestly their business is being conducted. As I was quite upset with everything, I reached out to SCF customer service where I received a horribly disrespectful response: "Thank you for your feedback. It is very much appreciated. I will go ahead and inform our design team of your suggestion. Best, Kim" Such a generic response is embarrassing. I persisted and followed up with them again about providing some actual details and to directly answer my questions about why my review was withheld from being posted publicly and how I might repair or improve my case myself, however I received another rubbish response: "For question # 1: not all reviews are published on our website, however, it is randomly selected by our system. For question # 2: We’ve created a revolutionary way to allow us to create forged carbon fiber extremely thin. This took us years to develop since traditional forged carbon fiber is very thick and would cause signal blockage on your phone. Thank you for your support Best, Kim" And no, "randomly selected" reviews excuse is rubbish. All their reviews are 4, 4.5 or 5 stars. They are only selecting these ones to publish, and not addressing or publishing anything else. Also, SCF definitely did not develop Forged Carbon Fiber. This was a joint development between Lamborghini and Callaway Golf. This company is built on dishonest and deceptive behaviours.

I placed a second order from London (UK), having previously ordered from SCF using the same delivery address (which was successfully delivered). It says that the shipment was delivered on the 24th May but nothing was delivered. Contacted SCF and received a rather flippant respond: "Thank you for reaching out to us. It would be best if you contact your local post office for further assistance. Best, Kim". ZERO customer service - tantamount to saying this isn't my problem - good luck! It is as good as throwing over $80 worth of order into the gutters! I'm being passed between Royal Mail and USPS, and it seems this is a lost cost. SCF also actively removes reviews that are unfavourably. So when it is a 1-star, or unless it is full of praise, it will NOT appear. Be warned.