SimplifiedReviews of simplified.co

I purchased a yearly subscription for AI content when writing. Unfortunately, I used it once and when trying to send my essay to Court, my computer crashed, and we could never get it to work again. I was so disappointed I never used their services again. Simplified did nothing to remind me of my subscription was coming due, they took money out of my account and will not return it. I'm stuck with another year of their crapy customer service! Never purchase anything from this company! they are sneaky, unhelpful and will take money they are not entitled to.

I paid for one month of the video pro subscription,because they don't offer a free trial, for 19$ and all the positive yt reviews I saw I thought I was safe enough to try it and gain some type of value but it didn't measure up even in the first video I made, super slow, lots of bugs and the video/script generated were super fake...I quickly unsubscribed for the monthly payment and sent an email to request an immediate refund since I wasn't satisfied and wasn't able to use the service NO REPLY. I deleted my account today and I hope they don't charge me for other payments because some people here have this happened to them!!! SCAMMERS STAY AWAY

I hate companies who refuse to refund the remainder of your subscription. I have more than 8 months left and they won’t refund.

Simplified took 5 weeks to complete subtitles for a video, then exported it in different font and colour, stuffing up my project and leaving me with nothing to give the client, after 5 weeks. Then, after unsubscribing, i was sent a direct debt for 79usd, when i was not subscribed to any service, and hadnt used the platform for over a month. These people are scammers

Before wasting your precious time trying to use this beta platform try making a video with AI and then try to edit the voiceover. After you’ve tried their help files you’ll realise it’s just a wish list of what it should do. Then you can try the arrogant inept chat line. if you can wait the 2 hours their 10 minute promise takes you’ll be blasted away by the arrogance of the person there who will do anything but admit it can’t be worked. If you are still tempted by the price try asking where you can see a list of all the extra charges. It’s like a slot machine constantly telling you to add more credit for each feature. No they won’t tell you and will even lie and say it’s all on the pricing page but it isn’t. Learn the lesson before they parasitise a whole day of your time for nothing. Poor people pay twice! Pay the extra few dollars a month and buy a product that works, has support and comes from a team that has some pride in their work.

Don’t fall for this trap. After purchasing an annual subscription to Simplified.co, I encountered immediate functionality issues with their post scheduling tool, which only operated correctly on the initial day of use. Despite promptly reaching out with evidence of the malfunctions through screenshots and video recordings, their customer service response was markedly delayed, with initial contact taking three weeks and subsequent replies spanning days to weeks. This pattern of protracted communication and ineffective resolutions persisted over a six-month period. Ultimately, the issue was addressed, and I received a refund for the unused portion of my subscription. However, the refund did not account for the extensive period during which the service was inoperable, nor the inconvenience and potential business impact incurred. The lack of a timely and effective support solution and the absence of compensation for the period when the service was non-functional were highly unsatisfactory.

Don't make any payments on their website. I initially paid for a yearly subscription of $80, but a few months later, I canceled the auto-renewal and stopped using the app. I completely forgot about it until yesterday when I realized they had saved my card details, even though I had deleted them. Unfortunately, they charged me $110 without notifying me or sending an email. They are very unscrupulous as they don't provide refunds, and now I understand why.

Filled for the free trial. Cancelled it and they taxed me. I tried to remove the subscription but it is set in a way in which it says to close the subsription and when you click it. The software thinks that you want the better option. In a hurry I subscribed again for $60. So $120. I messaged the customer support begging for refund and they ignored me and lied that they can't find my account. Requested a refund on PayPal and suddently the guy started having fast replies and started calling me brother. He refunded me the one $60 and now I am in a process of getting $48 since he will take $12 for some subscription which I am okay with. I wish that I was sitting on my ass and avoided using it. It ruined my day