Simplex Group Reviews | Read Customer Reviews of simplexgroup.net

Simplex GroupReviews of simplexgroup.net

4.0210 reviews
Cars & Trucks
7500 Northwest 52nd Street suite 100, Miami, Florida

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Simplex Group

About Simplex Group

The Simplex GroupThe most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive.Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.

Simplex Group (simplexgroup.net) has 210 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: simplexgroup.net
Website: simplexgroup.net
Category: Cars & Trucks
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Simplex Group reviews

Showing 51 reviews with 1 star · Clear filters

omar
Oct 5, 2022
Simplexgroup.net is the worst company you can ever do business with
This company will tell you and offer you everything you want to hear, but soon you will find out this is the worst company you can do business with. Worst customer service you will encounter. Do yourself a favor and do NOT do business with these people no matter how good the deal looks, it will be your worst decision for your trucking business. No le recomiendo Simplex Group a nadie!!! Run away from these people.
Response from Simplex GroupOct 18, 2022
Dear Omar, we are sorry to hear about your frustrating experience. Thank you for bringing this inconvenience to our attention. As a company we strive to help you in any way we can and deliver outstanding customer service. We apologize that this experience didn't meet your expectations. We will look further into what happened to understand. You may reach us anytime at [email protected] Thank you again for your feedback!
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Gerald Lane, DC MA MPH C.
Oct 4, 2022
Professionally speaking, Simplex Group has incompetent employees
I am not an O/O but a Certified Medical Examiner in NJ. I have had to deal with this company several times for a client and it was obvious that the Simplex Group employee was wildly incompetent and knew less than nothing about DOT, the trucking industry or drug screens. Is there any screening process for employees or training of any kind?
Response from Simplex GroupOct 18, 2022
Hi Gerald, We are sorry to hear about your frustrating experience and appreciate you taking your time to bring this issue to our attention. We would like the opportunity to investigate further into what happened, in order to better understand the situation. You may reach us anytime at [email protected]. Thank you once again for your feedback!
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Rafid A.
Oct 3, 2022
Worst company I’ve ever seen before
Worst company I’ve ever seen before , specially customer service and Jessica holly terrible , I don’t recommend for anyone to deal with them
Response from Simplex GroupOct 18, 2022
Hi Rafid, We are sorry to hear about your frustrating experience. Thank you for bringing this to our attention. Our goal is to help you in any way we can, and we apologize that this experience didn't meet your expectations. We would like to investigate further into what happened, in order to understand the situation. You can reach us at [email protected] Thank you again for your feedback.
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Real Right Services L.
Sep 9, 2022
Do not put yourself on a financial…
Do not put yourself on a financial roller coaster with this company. They don’t answer the phone, they will charge you hidden fees that are not in the contract. When you quit their services for false representation they will charge your card months after termination. This company is bad business!!!
Response from Simplex GroupOct 18, 2022
Hi Real Right Services LLC, We are sorry to hear about your disappointing experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened. You may reach us anytime at [email protected]. Thank you once again for your feedback!
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Thas L.
Jul 27, 2022
The Worst company to trust Ever.
This is the worst company to trust or to do any work with they steal your money they don’t do any of their work. Your company will be penalized like Mine was for their lack of work. There whole company literally has no idea what they are doing there management team is horrible there dispatchers will have your company running the cheapest loads. They have no business being in the trucking industry this company should close. Everyone should be fired literally the worst idea you can do. Is working with simplex group. This message was written by the owner of Rolling Locked & Loaded my name is Francisco Gomez please let everyone at simplex know they are a waist of life, time, an money from my regards - con amor y todo respeto valen pura ritea.
Response from Simplex GroupOct 18, 2022
Hi Thas, We are sorry to hear about your frustrating experience and appreciate you taking the time to bring this inconvenience to our attention. As a company our main priority is to help you in any way we can and deliver outstanding customer service experience. We apologize that this experience didn´t quite meet your expectations, we would like to have the opportunity to investigate further into what happened, in order to better understand the situation. You may reach us anytime at [email protected]. Thank you for leaving us your feedback
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Erik
Apr 21, 2022
This company is a complete scam!
This company is a complete scam!! Avoid at all costs!! Paid over $500 11/2021 for ucr registration that they Never submitted!! 6 months later it’s 4/2022 and they still have not done my IRP registration for apportioned plate, once they have your money they will not answer the phone, complete SCAM !!!!! These people have no grasp on the English language or understand the services they are supposed to provide, do it yourself.
Response from Simplex GroupOct 18, 2022
Hi Erik, We are sorry to hear about your disappointing experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened. You may reach us anytime at [email protected]. Thank you once again for your feedback!
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N&M HOUSTON L.
Apr 12, 2022
I contracted the services of this…
I contracted the services of this Company and it was terribly experience, first they did not do anything correct to me, the whole process had errors, they also have a horrible customer service. I paid $710, I asked for a refund and I still haven't received it. And now I have to reissue all the processes again. Don't use Simplexgroup for your Trucking document file.
Response from Simplex GroupOct 18, 2022
Hi N&M Houston LLC., We are sorry to hear about such a frustrating experience. We apologize that this experience did not meet your expectations and we will take the time to investigate what happened to better understand the situation. Feel free to reach us at [email protected] Thank you for taking the time to bring this inconvenience to our attention.
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MR. K.
Feb 15, 2022
Esta es la peor compañia en el mercado…
Esta es la peor compañia en el mercado al comienzo son dulces como la miel y despues que agarran el dinero son una MIEr..da Todo es un fraude nunca reciviras el servicio por el que pagas muchos cargos escondidos y mentiras,busca otras opciones. Fraude,fraude ,estafa,mentiras un Robo
Response from Simplex GroupOct 18, 2022
Estimao MR. KINGS, Lamentamos saber acerca de su experiencia tan frustrante, agradecemos que haya tomado el tiempo de informarnos de este problema. Nuestro objetivo es ayudarle en lo que podamos y lamentamos que esta experiencia no haya cumplido sus expectativas. Puede comunicarse con nosotros en cualquier momento en [email protected]. ¡Gracias una vez más por su comentario!
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