Simplex GroupReviews of simplexgroup.net

They are not professional, the sellers are rude and I don't get a quick response. Inefficient Regret having lost so much money

Do not hire this company Simplex Group!!! The salesman Jonathan Bustillo made me waste time and money. I have paid for the service for over a month, I just received the approved MC, two days have passed and no one has answered me. The assigned Dispatch worker is not attending to me now because he was removed, the rude salesman on the phone said that he would cancel my company so that he would not work for me anymore… So I need a full refund of what I have paid and to cancel all signed documents!!! I urgently need a manager to complete this process but I don’t have any solutions

I would not recommend this company for any DOT compliance services. Please do not trust what the sales rep tells you. I don't know what their workloads were but they were not very timely prompted, not responsive and were not professional with progress updates. I just requested one month service but they asked me to pay for 3 months. I asked time to time that I just wanted to tryout one month service and told them to let me know when the one month of service was completed but they never did and asked me to pay for 3 months of service fee. They could not dispute any of our DOT inspection violations while the sales rep told me that there were several cases that they would win and clear. Their drivers training was not very successful either. I was expecting something different from what our company could do but their driver training was just sending them video links and call them to remind them to watch it couple times a week. Overall I did not get what the sales rep promised at all.

I'm Very Hard To Disappoint!! I try to find the good In everything, and everybody. This Company managed to get me shut down, and charged me a little over 1600 to do it. They were supposedly versed in Safety Rating Upgrades, and Compliance. I relied on their expertise. I had a deadline to meet to have everything in to DOT. They had my files prepared on the day of the deadline. I was so livid because they had 2 freaking months to have everything in compliance and turned in. When I expressed my concerns they knew they messed up. All they could say was they were sorry. I asked for a partial refund, of course they didn't respond to it. Take heed to my WARNING (DON'T DO IT). I'm not saying every area of their business is the same way, but the two department that was so called helping me was less than disappointing.

I was hired by them in new offices in Colombia after a tedious recruiting process and then a two months long training for they to terminate me under probation period for no reason. After they made us think we were in the right place and doing everything okay, just a mistake made that was actually them fault, they decided to fire me instead of accepting they were wrong. A very disappointing story for what the CEO swear to us was going to be a life-changing career.

HORRIBLE!! Beware!! I paid for a name change one day and the very next day they call and want more money!! BEEARE!! $130 down the tube!

Nobody ever answers the phone. I wait 8 hours to get an answer on an *email*. I wait 2 days for them to send an application on my driver's email. EMAIL!!! it takes 1 minute to send an email. Been waiting over a day to get a pre-employment drug test. I have been asking to speak to a manager to address these concerns, nobody ever called me back. Let's talk about customer service. Their answer: "we've been busy". If you are busy, don't hire new clients- easy like that. I lost a driver because he thought I was just lazy after waiting 2 days to get an application and drug test.

First of all, they need to learn to speak english properly couldnt understand them in ENGLISH OR SPANISH!!!! This company is VERY VERY UNPROFESSIONAL!!!!! They never know what's going on. They promise you to keep you in compliance and don't really do anything at all! For our consortium, they would pick the same 2 people for every quarter! We would send the paperwork needed for DQ files and they would say they never received them! !!!!! IT'S A BIG WASTE OF YOUR HARD EARNED MONEY!!! PLEASE CANCEL YOUR SERVICES immediately!!!I regret giving them a chance, Im definitely going back to CDL CONSULTANTS, with stephanie pine for all my DOT needs!