The Simplex GroupThe most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive.Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Simplex Group (simplexgroup.net) has 210 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
simplexgroup.net
Website
simplexgroup.net
Category
Cars & Trucks
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you very much for the good work of Simplex, especially we thank Mr. Elvin for his kind and effective treatment
Response from Simplex GroupApr 14, 2026
Thank you, Yoandy Fonseca, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out
AL
Angel Luis R.
Simplex eld Claudette muy profesional…
Simplex eld Claudette muy profesional excelente
Response from Simplex GroupApr 8, 2026
Thank you, Angel Luis, for your feedback! We’re glad to hear you had a great experience and that our team provided professional support. We truly appreciate your trust in us.
EG
Eric G.
Working with this company was very…
Working with this company was very pleasant. As young company I came across Denay De La Noavl she helped me understand how things work. Very happy with all the effort and hard work she did for me!
Response from Simplex GroupMar 31, 2026
Thank you, Eric Green, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
RC
RAPID C.
RAPID CONVOY LLC
Danay has been very professional and responsive throughout the entire process. She took the time to clearly explain coverage options and made sure everything was handled efficiently. Communication was consistent, and she followed up when needed, which made the experience smooth and reliable. I would recommend Danay to anyone looking for a knowledgeable and dependable insurance agen
Response from Simplex GroupMar 31, 2026
Thank you, Rapid Convoy, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
LT
LR T.
Reliable, Professional, and Always Helpful
I want to take a moment to leave a review for the Simplex Group and specifically for Danay.
Working with Danay has been an excellent experience from start to finish. She has always been extremely helpful, responsive, and professional. What really stands out is how much she genuinely looks out for my best interests. Every time I needed assistance with insurance, she made sure to find the best options and the most competitive prices available.
It’s rare to find someone who is both knowledgeable and truly dedicated to helping their clients, but Danay consistently goes above and beyond. I highly recommend her services to anyone in the trucking industry who is looking for reliable support and great insurance rates.
Thank you again, Danay, for all your help!
Response from Simplex GroupMar 26, 2026
Thank you, LR Transport, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
PL
pedro L.
Danai is the BEST!!
Danai is, without a doubt, one of the best commercial insurance agents I’ve ever worked with—especially in the trucking industry where things move fast and problems don’t wait.
From day one, she’s been incredibly reliable, knowledgeable, and always ready to help no matter the time or situation. Whether it’s early morning, late at night, weekends, or emergencies on the road, Danai is always there—no matter what. That level of commitment is rare, and it makes a huge difference when you’re running trucks and need things handled immediately.
She doesn’t just sell policies—she truly understands the trucking business. She knows what owner-operators and fleet owners go through, and she makes sure you’re properly covered without overpaying. Anytime I’ve had questions, needed changes, or ran into issues, she’s handled everything quickly and professionally. No stress, no runaround—just real solutions.
I’ve also recommended her to several friends in the trucking industry, and every single one of them has had the same experience: top-tier service, fast response times, and someone who genuinely cares.
If you’re looking for a commercial insurance agent who is dependable, responsive, and truly has your back, Danai is the one. She goes above and beyond every single time. Highly recommend—10/10.
Response from Simplex GroupMar 26, 2026
Thank you, Pedro Lizardo, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
LL
luis L.
Muy claro en su explicacion i atento
Muy claro en su explicacion i atento. Muy bien portado estoy satisfecho
Response from Simplex GroupMar 26, 2026
Thank you, Luis Lara, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
MI
Milena
El Sr Elvin es muy diligente
El Sr Elvin es muy diligente, Gracias por eso!
Response from Simplex GroupMar 20, 2026
Gracias, Milena, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo asistirte. Si necesitas algo más, no dudes en contactarnos.