Simplex GroupThe Simplex GroupThe most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive.Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Simplex Group (simplexgroup.net) has 210 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 151 reviews with 5 stars · Clear filters
francisco F.
She was very helpful also very friendly very professional and not trying to sell but she did help me a lol.
Response from Simplex GroupJul 1, 2026
Thank you, Francisco, for sharing your experience. We’re glad to hear you received helpful, professional support and that you felt genuinely assisted throughout the process. We truly appreciate your trust and your kind words.
Isaac L.
Any questions or concerns or problems are always handled immediately with care and understanding. They always pay attention to every detail and make sure you’re happy with the outcome! So happy to work with Roberto in factoring at simplex!
Response from Simplex GroupJul 1, 2026
Thank you, Isaac, for taking the time to share your experience. It’s great to know that you’ve received attentive support and that your concerns have always been addressed with care. We truly appreciate your recognition of Roberto and your trust in Simplex Group.
Jorge G.
My account manage Luis and team Dina always do a great job. And have excellent costumer service when it comes to helping me with any question or concerns I have.. I have been a costumer for 4 years and everything has always been great.
Response from Simplex GroupJun 28, 2026
Thank you, Jorge, for sharing your experience. We are very grateful to hear that the team has consistently provided excellent customer service and support over the years. We sincerely appreciate your trust over the past four years. Thank you for being part of Simplex Group.
Cliff E.
Today was my first time using an ELD. I was able to connect with, Francis Diaz with Simplex ELD 2Go. Not only was she Extremely knowledgeable with the information needed to use the system, but also patient and very familiar with guidance on how to use the application. She made it easy as 123” And I will recommend this system to anyone…thank you Francis”
Response from Simplex GroupJun 9, 2026
Thank you for taking the time to share your experience, Cliff! We’re glad to hear your first experience using an ELD was a positive one and that Francis was able to provide the guidance and support you needed throughout the process. We appreciate your recommendation and your kind words.
Auto B.
Simplex thank you so much for y’all help to keeping my company moving, specially to Francis Diaz doing great job and a good costumer service, all of y’all doing amazing job thank you again
Response from Simplex GroupJun 3, 2026
Auto Box, thank you for your kind words and for sharing your experience! We’re glad to hear Francis was able to provide the support and customer service you needed. We truly appreciate your trust and look forward to continuing to support your business.
Jhon D.
La amabilidad y el servicio muy buenos se me instruyó en servicios adicionales que podrían hacer crecer nuestra empresa LA Señorita Francis se mantiene en contacto conmigo una atención especializada y de mucha calidad
Response from Simplex GroupJun 3, 2026
¡Muchas gracias por compartir tu experiencia, Jhon Deere! Nos alegra saber que la atención y orientación brindadas fueron de ayuda para tu empresa y que Francis pudo acompañarlo durante el proceso. Si necesitas algo más, no dudes en contactarnos.
Luis L.
Excelente servicio con la preparación de documentos para una auditoría de parte de Catherine Gamez… Súper agradecido…👌
Response from Simplex GroupMay 29, 2026
¡Gracias, Luis, por tu comentario! Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si alguna vez necesitas algo más, no dudes en contactarnos.
Raul R.
I want to take a moment to publicly thank my insurance agent, Danay, for the outstanding service and professionalism she consistently provides. Reliable, attentive to every detail, and always willing to go above and beyond every single time. In an industry where communication and trust matter, Danay has truly exceeded expectations. No matter the situation, she always makes sure everything is handled correctly, efficiently, and with care. It’s rare to find someone who genuinely treats your business and needs as if they were their own. Highly recommended to anyone looking for an insurance agent that truly cares about her clients and delivers top-tier service every time.
Response from Simplex GroupMay 13, 2026
Thank you, Raul, for your thoughtful feedback. We’re glad to hear your experience was excellent and that our team could support you throughout the process. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to continuing to support you in the future.