Silverado Memory Care & HospiceReviews of silverado.com

My dad moved to Silverado Memory Care in St. Charles 5 months ago from another facility that was struggling to meet his care needs. We are very happy with the care my dad is receiving here. Staff is very professional, caring, and nurturing, with a lot of communication. They have an upbeat, happy tone caring for Dad with love. From day one every staff member speaks to him by name with respect. They have house pets including a dog, birds, and fish, giving it a nice homey feeling. Their daily activities are done at a variety of levels to accommodate all residents at their personal level, and they keep dad occupied with many activities daily. Meals are good food, prepared with personal dietary needs in mind. The chef met with us to ensure he knew my dad's likes and needs. They have separate areas where they can sit and listen to the radio or TV, and if the weather is nice, they can go and sit on the patio outside. We have never visited and found him in his room. Dad is very happy and feels settled at Silverado.

My father has been living at Silverado St. Charles Memory Care for the past year. We had to go through 2 other unfortunate situations until we found the best of the best - Silverado. Here you will find a compassionate and caring staff. I love that EVERYONE here is trained in Dementia care, so the residents in the community can feel safe and cared for in the most dignified way. Each time I visit my dad I witness first hand how kind and gentle staff members are at Silverado. One of the things I like most here is that there are different levels of care, so I know my dad will be supported for the rest of his life here, throughout the stages of dementia. The building itself is clean and inviting, and it feels like home. There are many activities planned for the residents who can choose how much or how little they'd like to be involved. I am very happy we chose to partner with Silverado St. Charles for my dad's care.

The staff is amazing. They really care about the residents. The facility is clean and beautiful.

We moved my 96 year old mother to Silverado, Frederick when she could no longer live with family. Silverado, Frederick were welcoming and immediately engaged my mother -- we were very impressed from the very beginning. We have, and will continue, to recommend Silverado, Frederick to others. The facility is well designed, well staffed and the best facility we could have hoped for. My mother passed at Silverado, Frederick with wonderful support from staff and hospice. I consider this high praise in an industry that typically doesn't deserve it -- Silverado, Frederick is exceptional!

Silverado Thousand Oaks has been a wonderful facility for my mother, All the staff are friendly and professional and have taken care of all my mothers needs. I've Have had many meals with mom and they are very good. We visited many facilities before choosing this one and the cleanliness was noticeably off the charts here at Silverado. I'm super relieved and grateful we chose Silverado. Michael

The staff at Silverado North Shore is outstanding! The facility is lovely, but the people who work at Silverado are what make it a wonderful, caring community. Not only did every staff member know my dad, but they knew our families and the friends who would frequently visit. They prioritized his physical health, but also created a joyful environment and got to know the person who was in their care. We were so happy with our experience at Silverado!

Silverado is wonderful place to work. The management team is great. Our Administrator is hands on and involved. The experience here at Silverado has been a good one!

Brooklyn, Heather, Rob and the rest of the team at Silverado Thousand Oaks recently rescued us from what started out as a horrible experience at a different and negligent assisted living/memory care facility. Silverado was the clear front runner for us during our vetting and facility touring process, but after one early morning phone call to Brooklyn, she rallied her team and assisted us in getting a loved one on-boarded and moved in by 4pm that same day! Truly a miracle. They offer an all-inclusive/holistic approach to memory care. They focus solely on "memory care" which is how they are able to tailor the quality care they provide and give such personal attention to each and every one of their residents. From on-site medical care to diet and endless socialization and activities, there isn't anything they haven't helped us with. When the residents think they are at a "fancy resort," you know they must be doing something right!