Silverado enriches the quality of life and the human spirit through three key areas of service: Senior At Home Care, Memory Care Communities, and Hospice Care. Learn more about our main service lines and how we enrich lives through personalized attenti...
Silverado Memory Care & Hospice (silverado.com) has 349 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
silverado.com
Website
silverado.com
Category
Therapy & Senior Health
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Silverado has taken care of many people that I have referred there from my own family to people that I work with. I have been very happy with the care and atmosphere overall.
Response from Silverado Memory Care & HospiceFeb 28, 2023
Thank you for this review of Silverado St. Charles, Diana!
PL
Phillip L.
Silverado The Huntington. A trusted partner.
For the past 10 years I have seen the wonderful services provided for Seniors with dementia. Being in the senior care field, when you are trying to find the best match for a loved one with dementia, it can be a stressful and very emotional process. The team at Silverado The Huntington truly helps in making the transition for both, the family and their loved one, a process filled with professionalism, understanding, care, and the knowledge to ease some of the concerns associated with the transition.
The Family Ambassador, Stasha Provitt helps guide the process during the initial interaction and really does get to know you and your loved one, becoming a trusted contact and friend once your loved one becomes a resident.
Once a resident, Arienne Ghammangne will lead her team of caring nurses and custodial care personnel in ensuring your loved one is receiving the best care possible in a comfortable, safe, homelike environment.
All of this wonderful caring service is overseen by the Community Administrator, Rochelle Carpio who leads the community by example, showing all of her residents, family members and staff respect, dignity, and care.
Response from Silverado Memory Care & HospiceFeb 24, 2023
Thank you for your review and your kind words about our caring team!
DK
david K.
Silverado really provides a wonderful experience
I have been searching for a local Mental care residence for a dear friend who unfortunately has advancing Alzheimers. Silverado gave us a wonderful vibe. On our visit, they truly displayed so much compassion, and a personal interest beyond any we have seen. They have music therapy class, they had a shadow box outside each client's door with a snapshot of their lives. Even "therapy dogs and cats" for all to love on. The food was super. What a great experience that would be an easy choice to recommend. David Koffs
Response from Silverado Memory Care & HospiceMar 21, 2023
Thank you for sharing your experience at Silverado, David!
EL
Elliot
Silverado Southlake does a great job!
Silverado Southlake has such friendly and caring staff. The residents are well taken care of and they always seem happy. I would highly recommend this place as your loved one will receive the best of care.
Response from Silverado Memory Care & HospiceFeb 24, 2023
Thank you for sharing, Elliot!
WS
Wanda S.
Wonderful
Wonderful, caring, compassionate staff. State of the art memory care community.
Response from Silverado Memory Care & HospiceFeb 28, 2023
Thank you for sharing your experience with Silverado St. Charles, Wanda!
LB
Larry B.
First rate all the way...
Very impressed with the attentive staff and wonderful facilities..I would not hesitate to have my loved one be taken care of at this outstanding location.
Larry Bassell
Rancho Santa Margarita, CA
Response from Silverado Memory Care & HospiceMar 21, 2023
Larry, thank you so much for taking the time to leave a review!
LS
Lisa S.
I had the opportunity to speak with…
I had the opportunity to speak with Jennifer Crosswaite and enjoyed getting to know the folks at Siverado.
Response from Silverado Memory Care & HospiceFeb 24, 2023
Thank you for sharing your experience, Lisa!
BS
Betty S.
Silverado Southlake is special!
Silverado Southlake is taking wonderful care of our sister! All the staff and caregivers have gotten to know her unique personality. They go out of their way to make her feel loved. They are so patient and kind with my sister and all the residents!
Response from Silverado Memory Care & HospiceFeb 24, 2023
We appreciate you for taking the time to leave this review and share your sister's care experience, Betty!