Silverado Memory Care & HospiceReviews of silverado.com

My loved one lived at the Azusa community for some time. We had tried several other places only to get calls in the middle of the night. Once we placed my mom the calls stopped. If something did happen, the call would come but only to reassure us that all was handled. We no longer go to Azusa since moms passing but how we miss all the workers from the moment you walked in, the office ladies, activity girls, the cleaners, the food and the residents made us feel like we chose the right place. Soon after we arrived COVID hit and although we were not able to enter the community we did get to see mom through the window. The parties we attended pre-Covid were some of the best memories we have of mom and the photos we now cherish.

This place is amazing! We had to move my dad in pretty quickly and Silverado accommodated everything we needed. The staff is amazing and my dad said he loves this facility. I highly recommend!

Silverado Escondido is a trusted partner in the senior living community. We have referred families to Rick Topete and his staff many times over the years and we simply would not be a trusted resource without their name at the top of our list. Not only are they quick to answer questions, but they are super responsive when families need help. The staff is passionate about taking care of our seniors. They are caring and loving and the longevity of the staff shows that they have the right people in their leadership. The grounds and the buildings are beautiful and clean. Silverado Memory Care & Hospice of Escondido is a community I would be confident placing my most cherished loved ones. I know they would love them as I do.

Driving to the Sierra Vista community is so refreshing as it is lined with palm trees and the mountains make the most beautiful backdrop. Entering the front doors you are greeted with smiles. The community embraces each visitor with kindness.

Silverado at Southlake is an amazing building. Not only is it clean but the staff there are very helpful. Ashley was very helpful with all my questions.

My husband had become aggressive and wandered. After 10 years of caring for him alone, I knew I needed help and admitted him to a what I considered was a reputable memory care facility in July, 2022. He only was there for 5 nights. The first night they had me come back and stay with him because he was uncontrollable. The second night he pushed down another resident and both he and the other resident were sent to to the hospital. My husband went back to the memory care facility the 4th night and fell asleep in the common area. The fifth night he was uncontrollable again and twisted the arm of a caregiver to the point they initially thought it was broken. My husband then was sent to a psychiatric hospital. After 2 weeks in the Psychiatric hospital he was ready to be released, but I knew he would need a level of expertise not common in the memory care world. God answered prayer and I found Silverado Southlake. The professionals and caregivers at Silverado Southlake have been an answer to prayer in so many ways. They have kept my husband safe, but also have given him a home where he feels like he belongs. They have adjusted his medications to keep his aggression in check, but also allow him the ability to be himself. So many care facilities medicate patients to the point that they can barely function. That is not the case at Silverado Southlake. My husband thinks he is a project manager at the facility and the staff allow him to exist in his reality. They have let him attend staff meetings where he stands with his hands on his hips and takes in what is said. I visit regularly and the staff has become part of our circle. I have witnessed many examples of kindness to both residents and their families. Never have I witnessed anything short of loving concern. The facility is clean and appealing, the food is good and they pride themselves in giving residents freedom to be themselves. There is a beautiful outdoor pavilion where you can sit with your loved one and enjoy nature. I could not give a more positive recommendation. They have answered my prayers to find a home for my husband where he could feel valued in his last days. I will be eternally grateful for all the kindness we have been shown and highly recommend it to other families facing the difficult decision of how to keep their loved one safe as the dementia progresses.

Since our uncle moved into Silverado Northshore almost 2 years ago, my sister and I have been very pleased with the kindness and professionalism that the staff has shown to him, as well as to us as family members! If the staff needs to reach out to us for any reason, they know how to contact each of us, so that we can work through questions and concerns about our uncle. And when we need to reach out to the staff, they are usually very good about getting back to us! This positive relationship means a lot to us, since we both live several states away from Northshore in Glendale, WI!

Silverado Red Rock in Las Vegas has continually been working productively with our dad in their Nexus program. Actively engaging him and involving him in short trips and activities. Despite his memory issues he is living a quality and happy life. Thank you for being there for our loved ones! :)