Silverado enriches the quality of life and the human spirit through three key areas of service: Senior At Home Care, Memory Care Communities, and Hospice Care. Learn more about our main service lines and how we enrich lives through personalized attenti...
Silverado Memory Care & Hospice (silverado.com) has 349 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
silverado.com
Website
silverado.com
Category
Therapy & Senior Health
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I am so grateful for Silverado Beverly Place. I could not take care of my mother with the same compassion and attention to care as the staff does. Everyone is so kind and interactive with her. It is sometimes a difficult journey seeing a loved one with this progressive disease and I’m thankful to have a partner in Silverado to be there for me and my family, but most of all, to be there for my mother.
Response from Silverado Memory Care & HospiceApr 4, 2023
Jay, we appreciate you taking the time to leave a review. Thank you!
MM
Michael M.
5 stars for Silverado Beverly Place
Caring professional service with emphasis on comfort and safety of the residents. Facilities are clean and well cared for. Staff attentive to particular needs of each resident.
Response from Silverado Memory Care & HospiceApr 4, 2023
Thanks for sharing, Michael!
ZG
Zack G.
My Mother was in an assisted living…
My Mother was in an assisted living residence out of state. When she needed to transition to memory care I wanted her near me in Los Angeles. I interviewed many places. When my friends and I went to Silverado Beverly Place we were greeted by an amazing team and Stephanie the family ambassador. When we saw a dog walk out of the elevator greeted by other resident's dog it was the game changer. My mother was an animal lover and advocate and we knew this was the place. It was very stressful moving mom to Los Angeles. Stephanie assured me everything "will be good, we have everything prepared." When we arrived mom's room was beautifully arranged, all of her paintings and belongings were in place. Moving my mother into memory care was an extreme experience. The amazing staff at Silverado helped us through... walked us through every step of the transition. I visit my mom 3-4 times a week and I've never seen her in her room. She's always engaging in the activities...cooking classes, art, vocal, flower arranging, educational lectures. As difficult as it is having my mother in memory care, I feel safe and celebrate those with dedication. Thank you to Stephanie, Blanca, Jorge, Daniel, Maria, Melissa, Krikor and everyone. You've taught me so much.
Response from Silverado Memory Care & HospiceApr 4, 2023
Zack, thank you so much for your review. We are so glad to hear that your mother is receiving the care she deserves.
CK
Cheryl K.
The staff is absolutely wonderful
The staff is absolutely wonderful. Very caring and attentive.
Response from Silverado Memory Care & HospiceApr 4, 2023
Thanks for sharing, Cheryl!
KP
Kat P.
A Place You can call Home
I visited Silverado in Asuza a week ago because I am looking for a place for my Father. I was very impressed with how clean the facility was. Every staff that greeted me are very helpful and respectful. and answered all of my questions. I can see that they take so much pride and joy in caring for elders. I have visited other assisted living in the area and this one feels more like home for my Dad. I love how they have different activities for all their residents and I love how they also have a pool for residents to use. This will be a good fit for my Dad and I know that putting him here will also be the best choice. I will definitely consider this place for my father. Thank you Silverado Asuza for showing me what a great facility should look like.
Response from Silverado Memory Care & HospiceApr 4, 2023
We are glad to hear about your positive experience. Thanks for sharing, Kat!
MR
Madison R.
A place that actually cares
We were invited in the Azusa location for St. Patrick’s day celebration. I was visiting from out of state and my Mom asked if we wanted to go visit Nana. It was my first time seeing where my nana is after being diagnosed with Alzheimer’s years ago. I was surprised to see what this place had to offer. I could not believe that a place that actually cared for their patients exist. The patients smelled amazing, they were all clean and groomed, everyone is engaged and happy and they were all treated with dignity and respect like they were not patients at all. The staff all looked like they were really enjoying what they were doing and you can see how passionate they are, they knew each and every one of the patients and they knew the families as well.
I could not believe a place like this actually exist. If all elder homes are like this, I would look forward being growing old. Visit well spent.
Response from Silverado Memory Care & HospiceApr 4, 2023
Our residents are always our top priority and what you described is exactly how it is! Thank you for your review, Madison!
HR
Heidi R.
The staff and Silverado Escondido is warm and welcoming.
The staff and Silverado Escondido is very warm, caring and genuinely concerned. I appreciate how they encourage residents to have family pictures and personal items that provide comfort. They also have events that includes family members and provide wonderful celebrations as well. They meet the resident where they are and create a care plan the suites their personal needs.
Response from Silverado Memory Care & HospiceApr 4, 2023
Heidi, we appreciate your kind words! Thank you!
JH
John H.
Silverado North Shore Experience
Visiting Silverado North Shore is always a pleasant experience. I have one resident living there for the past few years. The staff is always makes me feel welcomed and I never had a negative interaction with any of the staff. They are always ready to assist family members in any way, are very well prepared for this area of health care and care for each resident in
a loving and kind manner. Important information arrives frequently via e-mail regarding my family member and the facility in general. Family members are invited to attend special activities arranged for the residents. The many windows provide a well-lighted interior Common areas are very spacious and resident rooms are satisfactory and can be made comfortable with personal items. Choosing Silverado North Shore has been a blessing and is providing excellent care for my family member. I would not hesitate to recommend this facility to others.
Response from Silverado Memory Care & HospiceMar 28, 2023
John, we are glad to hear about your experience. Thank you so much for leaving a review!