Signify HealthReviews of signifyhealth.com

We did our wellness check up on November19,2024. After not hearing anything I reached out about our gift cards. I have called multiple times and no cards. I called in December and supposedly the cards were requested. Called February 28th and was told they were released February 12th. They opened a ticket to find out about the cards. I called April 23rd, now telling me not sending out 2024 any longer. Found out that as 4/9 there was a grievance and I should receive a letter. Apparently they opened 2 grievances on me and my husband. I received a letter 5/14 stating I was not allowed to file a grievance on my husbands behalf. I was never told in December he had to do the talking! I sent the paperwork back 5/22 but as of today 6-13 I have heard nothing. I was informed on 5/8 the status on my grievance was still progressing. I have NOT HEARD FROM ANYONE! Today is JUNE 13th! It’s a joke to ‘lure’ people into doing their healthy home visit stating you’ll receive a $100 gift card. I have been dealing with this since December 3rd and at no fault of my own have not received anything. I called twice in April. April 8 I’m told they opened a ticket to see where the cards are. I called April 23rd and find out they are no longer sending out 2024 cards since MARCH!!!!! I am still waiting to hear on my grievance. To make matters worse I get multiple calls a week wanting to schedule our visits for 2025!

I wasn't gonna leave a review but then I thought when I had scheduled my appointment I had this beautiful sounding angel answer the phone and she honestly was amazing! She was kind understanding and was so very comforting! I had discussed concerns about a hysterectomy I was scheduled for and that I'm a little nervous about it because I've never had surgery in my life. And what do you know she had the same exact surgery her self and she discussed that it was not has bad as it sounds and that she had little no pain and recovery time. And that I wouldn't feel a thing after I return to wake up. And that there was minimal to no bleeding! I was Soo relieved she didn't even have to tell me this at all..! This representative is a STAR! To be as human as possible to understand and listen to my concern! She is what every customer service company need! Forget all the scripture stuff how about more human interaction!! This girl deserves to be their Coach and give more interaction like these and everyone will schedule an appt. Who cares about metrics scripture keep it short and definitely still provide the importance of it. And to everyone else this place is not a SCAM! THEY ACTUALLY DO THIS FOR EVERY INSURANCE I CHECKED MY POLICY AND ITS IN THERE FOLKS! JUST DO THE APPOINTMENT GET IT OVER WITH! IT MIGHT BE A PAIN DO IT. THESE Representative HAVE A JOB TO DO!! DONT BE MEAN RUDE ACCEPT WHAT IT IS AND MOVE ON! DO IT FOR THEM. THEY MAKE A LIVING LIKE ALL OF US DO. PLEASE GIVE THIS REPRESENTATIVE CARLA A AWARD SHE DESERVES IT!? AND SHE DESERVE TO BE WITH THE MANAGMENT! THIS GIRL WILL COACH AND PROVIDE HER HEART OUT. MAKE IT HAPPEN SIGNIFY HEALTH?! DONT TREAT HER LIKE ANY OTHER BOOK ON THE SHELF! Oh and i think she said something about living in TN. Not sure on that thought! Please give her a big hug from me! I want this to be known!! And if she wants to call and chat I'd love to let her know how my hysterectomy went.

I wish I could give a minus ZERO. They scheduled an in home wellness check via Aetna. From 9-12 today. I waited and called a little before noon. I was told my visit was CANCELED!! Really??? Why didn't they let me know? They had my phone number, email. even texted a few days ahead they were still coming, what to have ready for them etc. WHY DID THEY CANCEL? The receptionist was polite, not her fault... but she said they gave no reason. WHY DIDN'T THEY CALL OR EMAIL OR TEXT? Thanks Signify for making me miss a day I could have been working. Lost income....can I bill them??? I called Aetna to let them know what inconsiderate jerks they are. The agent put me on hold to complain... came back and said "They'd be willing to come in three weeks". I told them to go to hell, I can see my own Dr. for a checkup, it means another day missing work, who knows if they will show up. Things happen, things sometimes get canceled, I get it....why on earth didn't they let me know? Just left me sitting here doing nothing. Rant over. I see they have mostly one star reviews. I'm going to let Aetna know.

If I could give a "0" I would. The representative lied and said she was from Wellcare to get inside my grandparents' home. This company is fraudulent. They targeted my grandparents, offering a $100 Walmart gift card to come and do an interview at their home. They offered nothing when they arrived, and they didn't even leave a card. I don't even know if this was a true agent. She seems like a fraudster. I am terrified for my grandparents, and I am making a police report because I am scared for their safety.

I worked for this company as a nurse practitioner. Many members did not understand why they were being seen when they follow with PCP and many specialists in some cases. Its a fraudulent company. Do not schedule. Most people just do it for a supposed gift card. I don't really understand the purpose of the visit myself. Good Luck

Signify basically harassed me until I finally set up an appointment. They reeled me in by offering a gift card. Never received the gift card and now I'm told I had to make a submission to my insurance company for the gift card but it's now too late.

This company has literally cost us several hundred dollars. First of all, they called me 7 times over a 3 day period, practically begging me to make an appt for a home health visit. I finally did and they still called me 3 more times to "schedule me", even though I had already scheduled. The appt time was supposed to be 1 pm. Closer to the appt day, they informed me that it's actually a 4 hour window that they could show up. Which means both my husband and I had to take off from work for half the day (this means significant loss of wages for us both). On the day of the appt, the provider no call no showed. I called the customer service line and they literally said "sorry, I'll get you rescheduled." I filed a complaint but gave in and rescheduled anyway. We both took off from work yet again for this appt. Then I just get a call from them that the provider "had an emergency" and they canceled our appt. We already took off from work, we can't take that back. This means even more loss of wages for us. They still have the audacity to call me sometimes twice a day to get us rescheduled and refuse to acknowledge the several complaints I've filed up to this point. They are unbelievably unhelpful and just outright awful.

After ignoring 7 calls to my personal phone, this schlock outfit calls my work number on company time. The instant the caller ID'd as Signify Health, I snapped "Don't you EVER call my work number for personal business" and hung up. Now, after reading other reviews here, it seems that even getting angry is a waste of energy.