Signify HealthReviews of signifyhealth.com

I am a PCP and would like to lodge a formal complaint against this company. One of the home health teams ordered a heart monitor on a 98-year-old patient of mine. This is incredibly inappropriate. Of course she has a nonurgent arrhythmia. She has a 98-year-old heart - I would never have ordered a Holter monitor on this patient. It is not in line with her goals of care. It is completely a money grab. On top of that, Signify's team has no intention of following up on these results or explaining them to the patient. This is wasteful care and solely an attempt to get money on their part. It creates excess work, cost and stress from the healthcare system. They should be ashamed of putting a 98 year old patient through this.

Horrible experience, no explanation of what we were doing, literally had a stranger treating me like an Animal. Next time, I will go to the vet, this was contracted by my health insurance company, they are about to get an earful. UPDATE: Currently my complaint(s) against BCBSNM and their associate Signify Health are under review by NMOSI and USOCR. I look forward to testifying, under oath, about my experience.

They gave me a 3 hour time frame that they would be here, and never showed. Then I received a text stating I canceled the visit.

Signify Health called me and scheduled an appointment for a home visit as part of my health insurance. Scheduled the appointment and they did not show. From my caller ID, called them and they said that not only did I not have an appointment, but that they never called.

I set up an appointment for a home health visit. The rep asked about my wife scheduling too. I said sure. The rep then mixed up all of our information so that my wife, who didn't want an appointment, was scheduled and I wasn't. It took 3 phone calls to get the account info correct. THEN, they finally scheduled my appointment and promised a $75.00 gift card. The person who visited was terrific. BUT, I never received the card. My wife then, promised a $75.00 card, made an appointment. The person who came out told her she had kidney disease because of a specific count being over 90. The fact is that count over 90 means things are ok. it's only when it's under 40 that that is a problem. She never received her gift card either. No wonder people are hesitant to schedule a healthy home visit. If this is the company who is providing services for my Medicare Advantage provider next year, neither of us will do a healthy home visit. The response from Signify was that our health care provider might offer gift cards BUT we already had that. The reps from Signify misrepresented this saying that "If you do a home health visit 'WE' will give you a $75.00 gift card".

One Rude Company!

The nurse who came to my home fraudulently put diagnoses on my chart that have resulted in me being denied insurance. I can't imagine how she could have made up such false information. It seems impossible to get a supervisor to return a call and one employee just mentioned that it could take 60 to resolve an issue. Signify is owned by CVS; as is Aetna. The whole system is a scam. Do not let them in your home.

Horrified to read some of the one star reviews as I had the most amazing experience with Aldrin, a Nurse Practitioner. Yes, I was contacted by phone and a home visit sounded reasonable. At almost 66, I am in peak physical condition and in excellent health and even though I have Medicare, I have not seen a doctor in years. My first scheduled apt I had to cancel due to work. They were very understanding and rebooked me for a couple of weeks later. The apt was confirmed a couple of days out and I also received a message the day of that he was on his way. Aldrin arrived promptly, had legal ID, and was very professional. We sat down at my dining table and he went over everything a GP would ask. Height/weight/BMI, blood pressure, resting heart rate/pulse ox, lung check with a stethoscope, and even a cognitive screening. We went over vaccines and the importance of a blood screening and bone density test, both of which I will do shortly. His visit took less than an hour and it was certainly not a waste of time. Also, I was not 'promised' any gift certificate. For new Medicare recipients in good health, this was a marvelous experience. Many thanks Signify Health.