Signature Carpet One Fremont Reviews | Read Customer Reviews of signaturecarpetonefremont.com

Signature Carpet One FremontReviews of signaturecarpetonefremont.com

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Signature Carpet One Fremont

About Signature Carpet One Fremont

Signature Carpet One Floor and Home is the East Bay's premier provider of Carpet, Hardwood, Laminate, Vinyl and Tile for homes and businesses. Located in Fremont, CA, we are a locally owned retailer and have been providing high quality sales and service to customers in the Bay Area for over 25 years. As part of the Carpet One cooperative of 1200 independent stores, we offer the best prices on a wide array of design choices that fit any budget or style, all backed by an industry leading warranty. Our team of design experts and certified installers are here to help transform your home or office into a beautiful place to live or work. With strong ties to the local community and a legacy of satisfied customers, our company is committed to providing the best service and floor buying experience in Northern California. We invite you to call or visit our store to learn more about our products, and to discover first-hand how rewarding a personalized floor shopping experience can be. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. Look to us for the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, custom area rugs and more — and you'll always find the best products and great savings ... every day. We also offer a complete line of window treatments by Hunter Douglas to compliment your new flooring.Services Provided- Our Showroom offers a wide selection of hardwood flooring, carpet, laminate, vinyl, tile and other flooring surfaces. - Customized Hardwood Flooring - Free Estimates - Refinish, Restore, and Repair Hardwood Floors - Highly experienced installation crews - Complete line of window treatments by Hunter Douglas - Custom Countertops - Custom Area RugsCertifications and Awards- Lead-Safe Certified Firm - Hunter Douglas Certified Professional Dealers - Forbo Certified Installers - Accredited Member of Wood Refinishing Network - Bona Certified Installers

Signature Carpet One Fremont (signaturecarpetonefremont.com) has 21 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: signaturecarpetonefremont.com
Website: signaturecarpetonefremont.com
Category: Home Improvements
Location: Fremont, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Signature Carpet One Fremont reviews

21 approved reviews, newest moderated first

Happy in San J.
Aug 12, 2016
We would use them again for future requirements.
Good help selecting carpeting, installation was fast and the end result looks good
Response from Signature Carpet One FremontAug 12, 2016
Awesome! Thank you for your kind review
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Scott D.
Aug 12, 2016
Nice people. Need better organization and customer service
I'm a commercial customer with the potential to offer future business. Looking to replace the break room and bathroom floor in my Distribution Center. Initial contact was fine, but took forever to get a quote. Finally got quote for break room but there were problems with the bathroom quote which required followup. Had to reach out to the sales rep three weeks later, who apparently "misplaced my file", but still did not have the bathroom quote. Behind schedule so agreed to get the break room done and worry about the bathroom later. Installers showed up as scheduled but needed additional supplies and claimed they's be back later in the day. They did not return that day, did not call and then showed up the next day. They finished the job and left without talking to me. Installation was fine but communication was not. Never heard back about the bathroom and have now moved on to another contractor. Not the way to develop new business. Three stars for the quality of work and product, but service issues were a major issue.
Response from Signature Carpet One FremontSep 15, 2016
Hi Scott, thank you for taking the time to give us your feedback. Our goal is to provide the customers with a great experience from start to finish and we are sorry to hear that our customer service and communication were obviously below our standards. Please give me a call at (510) 651-9494 or let me know what is the best time for me to reach you and I will be more than happy to see if there's anything at all I can do to make things right. I hope I can resolve these issues and that you will consider working with us again in the future. John Shea
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Raka M.
Aug 12, 2016
Great service! Highly recommend!
They offered good products - we selected Hunter Douglas pirouettes. The staff was knowledgeable about the product, they helped with a variety of options till we nailed down the product that suited us. They were courteous and helpful through th color selection. The installation was within the timeframe expected, and went smoothly. The installer was professional and experienced. I would reccomended them highly!
Response from Signature Carpet One FremontAug 12, 2016
Thank you, Raka. Selecting window coverings is not an easy task! I'm glad we (and with "we" I mean Jette...) could help you. She is great, isn't she?
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Lois W.
Aug 12, 2016
Great Customer Service
I stopped in many times and they were always willing to spend time with me and answer any questions I had!
Response from Signature Carpet One FremontAug 12, 2016
Thank you, Lois. It was a pleasure to help you with your projects! We hope we'll see you back soon!
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Maria Luisa D.
Aug 12, 2016
Efficient as usual!
You guys rock!
Response from Signature Carpet One FremontAug 12, 2016
Thank you so much, Maria Luisa. You guys rock too!
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