Matthew F.
You need to be more streamlined like…
You need to be more streamlined like the Clover products. Not having the ability to handle credit card issues and see real time information on transactions is not acceptable.

At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
Showing 37 reviews with 1 star · Clear filters
Matthew F.
You need to be more streamlined like the Clover products. Not having the ability to handle credit card issues and see real time information on transactions is not acceptable.
K G.
If I could give a zero I would. New customer and not sure why I switched. Deposits & reporting are minimal and not forthcoming. Customer support via email must be by snail mail cause it's been 4 days and no response.
Dennis N.
You sent an email yesterday saying someone would contact me. No one has. The only thing you did was sent an email to rate my experience. It would be nice to understand why your taking money out of my account?
Rhonda W.
Hidden Fees. Did not provide services we were sold.
Tierra F.
I could get over the fees. But after canceling (because I was told I could withdraw from my reserve after 6 months but couldn’t), I was told I had to wait an additional 6 months to get my funds. This wasn’t told upfront! Then I was granted a partial and told to call back in 30 days for the rest and now being told “no you have to wait the rest of the 6 months for your other funds”. I had ZERO chargebacks for my company and STILL they are “worried” about a chargeback. I would DEFINITELY NOT recommend!
Susan T.
I’m getting charged fees even through the customer is paying
Fatima M.
Horrible service horrible experience
Diana H.
I’ve sent four emails and haven’t gotten a response yet
Response from SignaPayMar 18, 2024
Thank you for your feedback; if you are experiencing any issues addressing your concerns, please contact our Customer Service team. Thank you.