SignalHire is a recruiting, HR analytics and benchmarking platform that accumulates Big Data from multiple public sources to provide real-time and historical trends on workforce flows, company climate and industry players' hiring activity. SignalHire gives full access without any limits to a data base of over 200 million candidates, 8 million companies, and 200 industries. The platform provides: - Candidate search; - Collaborative tools; - CRM; - Market analytics and Business Intelligence.
Signalhire (signalhire.com) has 58 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Also known as
signalhire.com
Website
signalhire.com
Category
HR & Recruiting
Listed on Five Star Index
2026
About these reviews
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The company replied to 5% of reviews.
Latest
Most recent review: September 2026.
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They collect unauthorized information…and misrepresent it to disadvantage some professionals
They collect unauthorized information about professionals, do not verify it and misrepresent this information. I have encountered a few colleguages who are now fighting to have their information removed from SignalHire due to falsehood and misrepresentation they suggest they pervieve to be done with malicious intent.
As while they did not grant consent to Signalhire to crawl and index their data from any platform, it was more worrying that the information published was inaccurate and framing of the profiles snippets did not make sense as it could only be percieved to disadvantage the professional and nagatively impact their careers
ZI
Zuresha I.
Not a single email or phone number…
Not a single email or phone number worked. I canceled my subscription, but they still refused to refund my payment. Very disappointing experience.
MA
Marc
Call it a Subscription trap.
Call it a FRAUD, a SCAM, or whatever you want. This is the worst website I’ve ever dealt with.
What’s even worse than the bad or useless information they provide is the way they trap you in their subscription. You can’t cancel it on the website because the last button just says “Contact Sales.”
Then a salesperson contacts you and tells you to go back to the portal to cancel the subscription, but you still can’t cancel it.
Response from SignalhireDec 24, 2025
Dear Marc,
Thank you for sharing your feedback.
I want to clarify that every customer has the option to cancel their subscription directly from their account. There are two available options:
Contact the Sales team
Cancel it directly
Since you selected the “Contact the Sales team” option, our sales team promptly reached out to you. To ensure that you're always informed about your active subscription status, we notify each customer about the status of their subscription and provide clear instructions on how to cancel. At the same time, we offer assistance with any additional questions they may have.
In your case, you submitted a request for the Sales team to contact you on 11/11/25, and our manager reached out to you right away. Later, you were able to successfully cancel your subscription.
I hope this clarifies the situation. If you still have any questions or need further assistance, please don’t hesitate to contact the SignalHire team directly.
Best regards.
MM
madhu M.
very pathetic services
very pathetic services, always asking for money.. fales infomation provided.. completely fraud company
WC
William C.
They SCAMMED me
They SCAMMED me! Took my money and closed my account! I emailed them, called them, texted them 100 times - NO ANSWER!
Shit company, shit leads, shit contacts, shit customer service, shit everything!
AH
Ahmed H.
poor service
poor service
MO
Mondederenee
SignalHire has the worst customer…
SignalHire has the worst customer service. They kept charging my credit card the annual membership fee until it went through, despite my credit card company declining the charge. Signal Hire charged again and it went through on a Friday. When I found out the next Monday that they had charged me the $497 annual fee, I contacted my credit card company to dispute the charge, and e-mailed their customer service to tell them I wanted an immediate refund and cancellation. I had lost my job the previous year and so any e-mails they sent me for notifications went to an e-mail I couldn't access. When I went to my account with them to remove the payment info, I couldn't access the payment info because they wanted to send a security key to my e-mail address first (which I couldn't access because I didn't work for that company). When I tried to call SignalHire there was no person answering the phone. The only option was to leave a voicemail after pressing a number. So being unable to change my e-mail, I never received any renewal notifications and I was unable to change my e-mail nor access the billing information. When I explained by e-mail to them what happened and now three business days after being charged that I wanted a full and immediate refund, the woman told me that THEY WERE UNABLE TO ISSUE ME A REFUND after a card has been charged successfully!!! And second, that they had cancelled my subscription immediately as I had asked!!! So in one sense yes, I am glad it was cancelled because I didn't want to renew it and I had no use for it, but does it make sense to insist on charging for a full year of a subscription to a service and then not provide the service??? And the idea of being unable, more like unwilling. Most companies would provice a full refund especially if it is close to the renewal day, if you didn't receive the notifications of it coming up, if you were unable to access your e-mail, change the payment info, or speak to a live person. And if a company is greedy, they would at the very least provide a partial refund based on the number of days you waited to cancel a subscription. But SignnalHire claimed it was impossible to issue me any refund whatsoever when I was unable to talk with a person, had my credit card company already deny them, my e-mail was inaccessible, and I contacted them the next business day after they had successfully obtained a renewal to cancel it! This speaks of the poor quality of customer service and complete lack of having a system that is user friendly. I told them I would inform those I know how they make it very difficult to cancel with them, and that they insist on charging someone for the year ahead when they will be providing ZERO Services.
Thanks again,
GC
GCM
RED FLAG for Privacy Infringement. They use your data without your consent.
They create a profile with your information without your awareness nore consent. Some of it are even wrong and misleading which makes it more counterproductive in connecting me professionaly with headhunters. I do recognize some of information I posted in my job profile like LinkedIn were here, but they mixed up a lot of information with the companies I worked in and even linked me to individuals and companies I never even worked with. I am unsure what algorithm or what process made this happen.
The opt-out or correction options with your data are also not very accessible since the only option for that to work is to communicate with your work/business email. They already posted an incorrect email and contact number in the misleading 'profile' in my name that they made so it is all the more suspicious why they still ask for your business email.
Regardless if the site would be very good in establishing effective professional connections, take heavy caution if you would engage professionally with signalhire.com especially with very supicious practices such as this. This would do more harm than good in your professional career or business.