SigmaReviews of sigmapeptides.com

Response from SigmaMay 10, 2026

Hi Jenn — thank you for taking the time to leave feedback. We take charge discrepancies seriously and want to look into this directly. A few clarifications that might help: 1. We do not double-charge customers. If you saw two pending charges on your card, this is most likely a temporary authorization hold (common with high-risk processors) that is automatically released within 3-5 business days. Only one charge is ever captured per order. 2. If your discount code didn't apply at checkout, the displayed total may have looked different from the final charge. We're happy to verify this against your order. 3. Our reply email address ([email protected]) is monitored daily and we respond within 24 hours. If your email bounced, please reach out again — something may have been flagged in transit. 4. Email frequency: we send one promotional email per campaign in both English and Spanish for our bilingual customer base. You can adjust your preferences or unsubscribe via the footer of any email at any time. Please share your order number (via [email protected]) and we will personally walk through the transaction with you and resolve any discrepancy. If there was an actual double charge, we will refund it immediately. — Sigma Peptides Team