Shvasa YogaReviews of shvasa.com

Such a horrible experience. I was trying to explore shvasa and disnt want to e roll it. I requested custmer care to delete the acocunt as i tried, i couldnt do it. Also requestes them not to text me or call me. But suddenlt lot of text messages and call from shubham sharma from shvasa i received. Then also i informed them we are not interestes but shvasa can only breach peoples privacy. Very bad experience and worst customer service.

I had a very disappointing experience with Shvasa. To be fair, the trainers are highly skilled and that is one of the platform’s strongest aspects. However, the customer care, management, and leadership teams did not meet expectations. The app frequently experienced outages and downtime, and instead of acknowledging technical issues, customers were often told that the problem was due to poor internet connectivity on their end. What was most disappointing was how feedback was handled. After I shared my concerns on Instagram, I was blocked, which did not feel like a constructive way to engage with customer feedback. Lastly, while I did receive a refund, it was only partial, with deductions made for classes. If you’re considering joining, the trainers are excellent. But since this is an online platform, it’s important to consider the overall customer experience, reliability, and support as well.

Company never care about anything except making money, CEO is lack of knowledge, never care about anyone in the company, not sure how they bring the changes to customers and help them. Teachers are good but company.

Hi Shvasa Team, I am writing to formally follow up regarding the unauthorised renewal of my yoga membership and the pending refund that has still not been processed. As stated earlier, during the renewal confirmation voice call, I clearly responded “No” to renewing my membership. Despite this, my membership was renewed without my consent, and the renewal fee was charged to my card. Following this, I have contacted your team multiple times via email and follow-ups requesting cancellation and a refund of the unauthorised charge. Unfortunately, despite several communications, no refund has been processed to my card, nor has a clear resolution been provided. I am extremely disappointed with the lack of response and accountability from the customer service team regarding this matter, especially when it involves an unauthorised charge and customers’ hard-earned money. I request the following to be actioned immediately: Immediate processing of the full refund for the unauthorised renewal fee Confirmation of the refund transaction reference Please treat this matter as urgent and confirm resolution at the earliest. If this issue remains unresolved, I will be left with no option but to escalate the matter further. I look forward to your prompt response. Kind regards, Kanchan Purohit +61 431 259 459

It has been super frustrating to deal with Shvasa. I have canceled the subscription weeks ago and have had my credit card charged twice already. There is no credibility in the responses, no escalation path, no phone number to call for remediation. Super disappointed and frustrated. Do not recommend!! Please save your time and money!!

Terrible service ever. Dont trust them, its a scam. They will just make sure that you will join yoga asap when you call them. They dont tell you anything about thier refund policy or the 3 trial classes. Paid for 1 year, attended only 3 classes.Now there is no either refund or transfer plan. They will take your money and no service provided or no extension plan.

I subscribed to Shvasa’s 3-month plan on May 7, but due to unforeseen personal reasons, I requested a refund on May 9 — well within their 7-day refund window as clearly stated in their policy. Despite no usage of the service, and multiple follow-ups, the support team was largely unresponsive. I had to email again on May 9, May 12, and May 14 just to receive basic replies. On May 22, I finally received an email from their support team saying: “We’ve informed our team to initiate the refund process.” It’s now May 30, and I’ve received neither a refund nor any update. I’ve been extremely patient, but their approach has been vague, unprofessional, and frustrating. Support via email was unreliable, and I had to chase responses repeatedly just to be acknowledged. Shvasa’s own Return and Refund Policy clearly states: • Refunds are eligible if requested within 7 days of purchase • The service must be unused • A 10% administrative fee will be deducted from the refund I met all of these conditions. Yet instead of honoring their policy, they delayed, avoided transparency, and offered a credit note — something not acceptable when a refund was explicitly due per their terms. This isn’t about yoga — it’s about basic integrity and consumer fairness. If you’re considering Shvasa, be aware: once they have your payment, getting your money back — even within policy limits — is a long, confusing process they don’t take seriously.

I had cancelled my subscription back in September and they also confirmed my cancellation saying they were sad to see me go. In Dec I was charged on my credit card and when I inquired for a refund they said no problem but will charge me 10% refund. I am still going back and forth with them. They keep throwing me their policy that if I cancel after the subscription has started they will charge me 10% and I keep sending them the September cancellation email .. I am finally going to reach out to my credit card to dispute the charge.