Adam T.
Worst Communication and Customer Service I have Ever Experienced!
I placed an order with Hedlin Designs for a car sign which was for a show three weeks from the time the order was placed. I contacted Gary to ensure he was aware of the timeline and that he would be able to complete it- he said no problem. That's when things went downhill. I did not hear from Gary for 10 days following the order. I sent him an email reminding him of the order and the deadline which he originally agreed to. After that, I received no response to my multiple emails kindly reminding him of the deadline approaching. The date of the car show came and went, still no sign and no response to my emails. After the show, I asked him to cancel the order and refund my money. Still no response. I was then forced to file a claim through Paypal to retrieve the funds. I am awaiting Paypals response. Still no response from Gary, no refund and still no sign (which was time sensitive and no longer usable). How much worse can a business owner be at his own business..? Don't Buy from Hedlin Designs...Look Elsewhere if you want a sign.



