ShortOrder.com is your one stop for all things restaurant. From plates, pans and silverware, to ranges, refrigerators and ice machines, you'll find everything you need in one place. At ShortOrder.com, all equipment ships free to any commercial address within the contiguous United States and we offer a low price guarantee. If you find the same item at a competitor's site for a lower price, we'll beat their price by 10% of the difference.
ShortOrder (shortorder.com) has 35 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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ROGER
Great customer service an very easy to place order. Equipment shipped on time an orders are always correct.
Response from ShortOrderJan 27, 2016
Thanks for the kind words, Roger! I'll pass them on to the customer service team and let them know to keep up the great work! Jim Collier President ShortOrder.com
Mark
The products were shipped and contained just as I ordered.
Response from ShortOrderApr 8, 2016
Thank you for your review; we are glad you are happy with your order!
Steven
Purchased a bottle cooler and the customer service was outstanding. They also beat all competitor pricing.
Response from ShortOrderJan 19, 2016
Hi Steven, Just wanted to thank you for your review! We work really hard to provide the best customer service in the industry. I'm so glad to hear the hard work is paying off. Thanks, Jim Collier President ShortOrder.com
MICHAEL
ShortOrder always at the top of their game! From the time you log in, check prices, enter order and have your item shipped, is an extremely easy process and always great service. Their customer service staff are very accessible and available to assist with any factory technical questions. Satisfaction a given, not assumed!
Response from ShortOrderJan 14, 2016
Just wanted to take a few minutes and thank you for your review and your kind words. We feel that customer service is the most important aspect of our business, and I'm glad to hear it shows. Jim Collier President ShortOrder.com
James
Title says it.
Response from ShortOrderJan 4, 2016
So glad to hear great things about our customer service team. Thanks for taking the time to leave positive feedback! Jim Collier President ShortOrder.com
David L.
Shana...your Sales Representative was extremely helpful! Thank you so much for having such a wonderful person on your staff!
Response from ShortOrderJan 4, 2016
Thanks for the kind feedback, we strive to go above and beyond with our customer service. Glad to hear you had a great experience and we hope you'll be back. Jim Collier President ShortOrder.com
Cookin in V.
Short order's customer service was great. I made a mistake on my order, they fixed it immediately, and got it processed and shipped quickly. Highly recommended.
Response from ShortOrderDec 21, 2015
Thanks for the kind words! We try really hard to have the best customer service around. It's great to hear that we're "getting the job done!"
IDACYTE
The items I ordered were for my son who wanted to start his own business. However, he changed his mind so I had to return all the items I ordered. The ordering and return process was painless and professional. I would recommend this this company to anyone.
Response from ShortOrderOct 13, 2015
Thanks for the great review! Glad to know our customer service team is going above and beyond.
