WearRemiReviews of shopwearremi.com

I ordered the tutti fruity pj set on March 11th, I received a confirmation email with the number #3718 included, but haven't heard anything at all about shipping. I've tried contacting the email available twice, (info@ shopwearremi.com) It's been over 72 hours since I have sent both emails and no one has given me a response. The reviews on here seem to show that this is a common occurrence, and the responses make me nervous. I don't want to be told that they can't find my email, because I sent multiple to the correct email address lol! *****Update: customer service got in touch with me and let me know the status of my order! I have tracking information & all now, so I feel much better about the situation and I am super excited to receive my package :)

For some reason, the Remi was not delivered. Later I learned it was randomly stopped during the shipping process, and this was not communicated to either the company or to me! Getting in touch with customer service was challenging at first, but one I got a hold of them they were very efficient in responding to me and taking care of the rest of my order, which will arrive in a few weeks. UPDATE: Despite them telling me a new top is being sent to me, and then BEGGING ME in 4 different emails to change my review, they *apparently* sent the top to the WRONG address even though I gave them the correct one THREE times! And I went to the WRONG address to pick it up and it's not even there!!! Never order from this place again! EDIT 2: Please don't be fooled by their response. I have screenshots from their emails where they are asking me for an address for an order they should've shipped to me months ago, and me giving it to them 3x because they kept asking, BEFORE it was in transit. This is explicit and unequivocal in their emails, and I would post the pictures here if this platform allowed for this. They then were irresponsible enough to "send" it to the wrong address--(I checked the other address and it wasn't there, either.) Furthermore, their tone here is not consistent nor is it reflective of the hostility and abrupt rudeness with which they treated me over email and my PERSONAL instagram account.

I ordered a really cute floral set and received so many emails confirming everything and letting me know where my package was. The set is very flattering and comfortable and it’s my new favorite outfit.

I bought a total of 189.94 USD worth of clothes from this shop and expected to receive an order confirmation from them but did not (I checked spam as well). So I emailed them one month ago to ask for an order receipt/confirmation/number or anything but no answer despite emailing them twice. (I double checked that I sent it to the correct email address). It has been 1 month, I have not received my order and any responses to my emails I sent a month ago. FINAL UPDATE: Posted the above review on Trustpilot and got flagged by Wearremi claiming I am a fake customer from another company trying to take the company down. Got a really dismissive reply saying everything I said was false which was indeed true lol, why would I post a negative review here if my order and emails are responded to? Emailed them a total of 5 times. The last time literally had to beg them for a reply and they finally replied. My order #3700 was marked as fraudulent somehow so the order wasn’t fulfilled. Didn’t get an automatic refund or an email claiming it was fraudulent. Waited for a month believing my order was arriving soon but really... wasn’t. The issue was addressed at the end after begging them to look into my order enquiry. The full amount 189.94 USD was refunded to me. They asked me to change my review to a more positive one. But I’m sorry (not really) I don’t think I can cuz I have had a really terrible experience with you.

I asked a question on Instagram about a product that I was very interested in. I liked their clothes and wanted to be a customer. My question was unanswered for 5 days. Fortunately, another user came along and replied to me to let me know that this dress was available on another website at a cheaper price. Wearremi replied to them, saying to stop promoting the other website since they have better quality products. They were arguing with the user in Instagram comments. Wearremi completely ignored my inquiry. I asked them why they did not answer my question yet answered the other person immediately? They deleted my comment and acted like they replied without me having to ask them again. I said I was very disappointed in how they were only interested in answering when there was competition, and then they deleted all my comments. It seems they are not credible and delete anything that is questionable for their image. They don't care about helping potential customers! Edit: They tried to get this taken down and also personally direct messaged me on instagram asking me for my email so their lawyer could email me . They said they would get my information from trust pilot if i didn’t give it to them.

The top was cute and fit well! Looks great. I got the white color in a small and I'm 5'4" and about 110 lbs. Took about a month to get here.

It was a great experience with a great item! Customer service when asking about delivery was quick and easy and product was perfectly packaged.

Updating my review, I wish Trust Pilot had a longer word count so I could make updates with the process but I reached my max word count at this point. To sum up, it took over a month to receive part of my order and I attempted to email them three times with no response. Once I got part of my order I left a review and costumer service claimed they had no evidence of me emailing them ever. I emailed them again today and they gave me a quick response within ten minutes, explained they’ve had issues with some costumers’ emails getting sent to spam and thus the problem of costumers complaining on Trust Pilot with costumer service having no evidence of any attempt at contact. They tracked the rest of my order and discovered it got lost in shipment and was canceled, and they speedily offered a refund or replacement. I took the refund but would consider reordering those items in the future once shipping becomes faster. All in all I’m glad we were able to resolve this issue respectfully. Transparency in this case helped a lot and I only am keeping this review lower than 4 stars as this issue could have been caught a lot sooner, and I still think some of the responses to the reviews here are a little haughty and unprofessional (though I see how confusing it is to have so many people claim they tried to get in contact with you and having no evidence it’s true, I’m assuming they feared they were getting spammed with fake reviews but again, this should’ve internally been addressed earlier). They gave me my refund almost instantly which gives them a plus in my book. I just wanted to give an update for any costumers facing this problem. I hope costumer service continues to improve from here on out, I would like to shop here again in the future.