I am very impressed with this company. They have always been helpful and were very patient n teaching me the robes. They went out of their way to help me with a recent issue and made it stress free to resolve. Save some bucks as well. Very easy to use and nice company. Thank you Michelle.
JC
JC
Concerning experience with management and work conditions
I joined this company after being told the role was full-time, but I later experienced significant changes due to limited onboarding and unclear expectations. I was eventually asked to reduce my hours, which created uncertainty and made it difficult to succeed in the position.
At one point, I was accused of outsourcing my work based on assumptions related to the other laptop I was using, which I had purchased from a friend. I was not given a proper opportunity to explain or clarify before conclusions were made. This situation felt unfair and professionally discouraging.
Communication from management was often harsh and, at times, personal in nature. I received remarks that questioned my capability in a way I found inappropriate. There were also delays in salary payments, which added financial stress.
Following the disagreement, my profile was reportedly flagged on an external job platform. Instead of resolving concerns through a respectful discussion, the situation felt escalated in a way that impacted my professional reputation.
I am sharing this experience so that other job seekers can make informed decisions.
Based on my experience, clearer onboarding processes, respectful communication, and fair conflict resolution would significantly improve the work environment.
DM
david mitchell's empire T.
Lighting Bolt Pendant
Love My Thryfty Lighting Bolt Pendant , Super Fast Shipping .
RC
regan C.
Goods never received
Bought a chain in black friday sale, and the order is still stuck on waiting to be processed.
Contacted customer service and they didn't even bother to check into this.
Don't deal with them, they're either too incompetent to run a business or they're just a straight up scam.
DI
Disappointed
Don't buy from them
Dealing with this brand is absolutely baffling. They don't follow their advertised policies at all, and will ignore you as much as possible if you need customer service. Returned items to them and they have not refunded me and are ignoring all of my messages asking for an update. They are thieves, and their jewelry is so overpriced for the quality. Would never recommend purchasing from them or supporting them.
AC
Athish C.
Extremely Disappointed – Poor Service and No Accountability
I placed an order with Thryfty on November 28th, 2023, and the experience has been nothing short of a nightmare. After weeks of waiting with no updates, I had to personally reach out to request a tracking number. The tracking number provided turned out to be invalid, and when I contacted DHL, they confirmed that they had no record of the shipment.
I emailed Thryfty multiple times requesting clarification and proof of shipment, but they have completely ignored all my messages. The lack of communication, failure to deliver, and refusal to address my concerns have left me deeply disappointed.
I trusted Thryfty as a brand, but this experience has proven them to be unprofessional and unreliable. I am now forced to escalate the issue through my payment provider to get my money back. I strongly urge others to think twice before ordering from Thryfty, as their service is unacceptable and their customer support is non-existent.
I hope this review helps others avoid the stress and frustration I’ve endured.
UC
Unsatisfied C.
Non-existent customer service!
I got my pieces no problem, but when I emailed them for an exchange, it went badly. They replied and asked for photo verification, I complied. Then it took weeks and multiple emails from my end for a response saying they'll send a return label but I still have not received a return label.
I went to IG and posted comments, which got deleted. I DMed there as well, with no reply. Shady, a company trying to hide their bad behavior.
Basically, you will get your items from them but they refuse to help at all with returns/exchanges even though they claim they will.
I wouldn't recommend buying from a shop that has no respect for their customers.
AM
Archangel M.
Before You Buy From This Store Read This
The CEO "JD" ghosted me since september 2023 and didn't gave my salary, I hope people who read this won't buy anything from this store