ShopteryReviews of shoptery.com

Response from ShopteryNov 12, 2024

Merci d’avoir partagé votre avis sincère. Nous sommes désolés que la jupe n'ait pas répondu à vos attentes en termes de qualité et de finition. Votre retour est très important pour nous, et nous allons transmettre ces remarques à notre équipe de production pour améliorer nos produits. Si vous souhaitez un échange ou un remboursement, notre service client est à votre disposition pour vous aider. Merci de nous donner l'opportunité de nous améliorer !

Response from ShopteryNov 12, 2024

Thank you for your feedback. We sincerely apologize that the pants did not meet your expectations in terms of quality. We understand how frustrating it is to receive an item that feels overpriced and appears worn. Please reach out to our customer service team so we can assist you with a return or exchange. Your satisfaction is very important to us, and we’re committed to resolving this for you.

Response from ShopteryNov 12, 2024

Thank you for sharing your experience. We deeply apologize for the issues you encountered with the quality and stitching of our clothes, as well as the misplaced buttons on your shirt. This is not the standard we aim to uphold, and we regret the disappointment it has caused. If you’d be willing to give us another chance, we’d love to make things right. Please reach out to our customer support team for a resolution or refund. Your feedback is invaluable and will help us improve.

Response from ShopteryNov 12, 2024

We’re truly sorry to hear about your frustrating experience with our service and the difficulty in contacting us. We understand how upsetting it is not to receive your package and then face issues getting support. Please reach out to our customer service team via email or live chat, and we will prioritize resolving this for you as quickly as possible. Your satisfaction matters to us, and we’re here to assist you.

Response from ShopteryNov 12, 2024

Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing and canceling your order. This is not the experience we want our customers to have. We appreciate your patience and hope to improve our service to prevent issues like this in the future. If there’s anything we can do to make it right, please don’t hesitate to reach out.