SpringReviews of shopspring.com

I strongly suggest you never buy anything from this company. Spring doesn't deserve your business. 2-1/2 months waiting for an order and nothing. Of course they had no problem collecting and keeping my money over this period. Reached out twice and got responses that they were having vendor problems on both occasions. Then they tell me I can only cancel order and refund me if their "production department" allows. There own published Fulfillment Guarantee from their website: "We guarantee to produce all orders and provide a shipping tracking number within 10 business days of the order date." Apparently no one at Spring reads what the publish online. Well, a simple google search and you will see this company, formally Teespring, is apparently being sued by vendors for not paying them for production of products and shipping expenses. No wonder they can't produce or ship anything... If your experience mirrors mine, contact your credit card company and reverse the charges. Take your business elsewhere.

never arrived

i ordered shirts from cheesehead TV that are produced by spring. on placing order on Dec 5 they said would ship by Dec 13 and arrive by Dec 20. 1st shirt shipped Dec 26 still waiting on second shirt to arrive. I had to contact Cheesehead TV to finally get a response from Spring. All they did was apologize for delay in shipping but nothing about there lack of response to my emails

Disgusting company. I ordered an item at the beginning of November for delivery at the end of the month - it never arrived. I emailed repeatedly asking for them to resend as it was a Christmas gift. I was repeatedly ignored. By 17th December I took to social media where surprised surprise I finally got an answer. I asked for a replacement and a refund given the circumstances. They refused. Absolutely appalling customer service. Avoid at all costs. I wish I’d read the reviews before ordering.

Order made in July, was supposed to arrive in november, no news about it. Contacted the support twice, both answer were generic "we are sorry blablabla..." got an answer in the second complaint i sent, supposedly i was going to get it by mid-december. Here we are, mid-december, still no news, no update, nothing, not even the Youtuber i bought the merch from is aware of what's going on, i messaged him privately and he was not told orders were not sent he learned it because he was getting insulted in the comments section... Contacted for a third time the support, no news this time... Really the worst. At least chinese scammers let you know you won't get your order. Never ever use their services, i know i will forever hate this company and never recommand it to anyone i know. i will truly concider a refound if it's not received by the end of the month, product made or not, sent or not, i will file a complaint in my bank and get my money back.

I ordered 2 t-shirts through the Homestar Runner website. They identify themselves there as Spri.ng by Amaze. I was given an estimated arrival date of 14-15 days. The dates came and passed. I reached out to the company and was told there was a problem with the producer but I was assured they would be up and running by Thanksgiving. Nope. I emailed again and this time, they didn't even respond. I had to file a dispute with PayPal to get a response. Their email told me to not respond to the email or else I would lose my place in the cancellation line. Oh, okay because that makes sense when you run a business. What kind of a legitimate business cannot provide a refund to a cancelled order without it taking months? So I have learned that they do not have the product that they advertise, they intend to make the product once you order but none of that is known until after you have ordered. It is fraudulent to advertise something you cannot provide especially when you take someone's money with no plan to get them the items. And, never once before I made a payment to this company was there ever any attempt for people to request money from my PayPal account fraudulently, but since I engaged with them, I have had maybe 10 requests. I sent an email earlier today to Spri.ng by Amaze and I had 2 fraudulent requests for money transfers within an hour or so. Steer clear unless you want to tie up your money, be ignored and have your information get into the hands of fraudsters. 0 stars. And Homestar Runner should disengage from this company.

DO NOT BUY FROM SPRING BY AMAZE,THEY ARE SCAMMERS!! I ordered a signed jacket for £330 in may (2024) it's December now and still no jacket and Spring ignore any correspondence! So again, DO NOT BUY FROM SPRING BY AMAZE,THEY ARE THIEVING SCAMMERS!!

I ordered a t shirt in early August. It is now late October and I contacted Spring for a refund. This the received reply. _________________ I’m sorry to hear that you have not received your order yet! It seems that the package we shipped has been delayed or lost in transit. No worries though, I'm happy to help! A replacement order can be custom printed and shipped at no additional cost as a one-time courtesy. To proceed with a reprint of the item, please verify the following address: XX If you are not interested in a reprint of your order, I am happy to offer a credit, equal to the cost of the product instead. Please let me know how you would prefer to proceed.