SpringReviews of shopspring.com

I never received my package and nobody answered me. Just lost my whole money.

I'm from South Africa ordered 4 dress with Fancyspring shop and it's been a month now I haven't received anything yet. I've tried to track my order it shows that it was delivered in Saudi Arabia and it was supposed to be delivered in South Africa 🇿🇦. Tried to send emails they saying I must check with neighbors,families myb they sign on my behalf.How can someone in Saudi Arabia singing my order on my behalf while I'm living in South Africa 🇿🇦 Tried several times to send emails but ' their response is' we did delivered your parcels. trying to explain where is my original country and im not living in Saudi Arabia.Now they're not responding to my emails.

DO NOT ORDER. I spent over £50 on a hoodie from a seller on spring at the end of JULY. It is now September and I have had no contact from them, I have reached out via email and online form and heard nothing back. I am so disappointed and no idea how to get my money back.

Unable to reach this company via any of their online requests. I had to file fraud with my credit card in order to get my money back over $100 order. These folks are a true scam.

I was trying to purchase a pair of jeans from their website and the promo code that I was trying to use wasn't working so I messaged at the customer service and told them and this is the response I received "Caila: Ok, at this time i am only able to retroactively apply this promotion to your order. I can send you an email and you can reply to the email once your order has been placed. Once that happens I can issue a partial refund of $20 to honor the promo Does that work?" After I placed the order and notified the representative she then said that she couldn't fulfill the refund that she needed a screenshot of the origins of the promo code which I did not have as I got it from a website and I told her that. She did not specify that I needed a screenshot in order for her to honor the promo code just that I needed to place the order. I cancelled my order and filed a complaint with the Better Bureau Business. My experience was truly unbelievable such horrid customer service and of course no phone number even after I asked to be called multiple times they continue to say that their response wouldn't change. I'm wondering if I was even talking to a real person...