SomneaReviews of shopsomnea.com

I ordered a bunch of vests in size small. They feel like an extra small, I am about 82kg and 5ft 9 for reference. I'm looking to return them, but the package didn't include a return form. I have contacted support, but there's been no reply. I hope this isn't a scam. I just want to return the vests and maybe get a size or two up.

I ordered these tank tops in XL, which is my normal size, but when they arrived the sizing was extremely small. Their XL fits closer to an adult Medium or even Small. The product quality itself seems decent, but the sizing is significantly off. Unfortunately, the bigger issue has been customer service. I have emailed the company five separate times and followed their instructions for a Domestic Return, yet I have received no response at all. There was also no return information included in the package, which makes the process even more frustrating. If you are normally an XL, I would strongly suggest ordering at least two sizes up XXXL, if not more. At this point, my main concern is the lack of customer support and inability to process a return. Thus, I may be cleaning the car with these newfound unreturnable rags

This was a complete scam. I never received my package then received no response from the company after numerous emails. Do not buy anything from here.

I ordered tank tops over a month ago with express shipping and my order hasn’t even moved from the original facility. I’ve emailed support multiple times and no response. Scam alert

I had ordered a pack of ordered a pack of 4 fitted tank tops, however, I accidentally picked the wrong sizes. As soon as I ordered them I noticed the error and emailed Somnea’s support team. I sent three emails, across three days and then another follow up more than a week later. I have not received any support, receipt of email nor any sort of guidance. I am extremely beside myself with Somnea’s lack of professionalism. I honestly didn’t want to write a review but I’ve tried everything to get their attention so maybe this will work

Horrible customer service I ordered 2 weeks ago and haven’t received any updates on the whereabouts of my order have emailed 3 times to support Have not received any response from them I asked for a refund but they have ignored my emails completely. I would not recommend buying of this website.

It's been more than a month. I have not received my order, no updates from their end. This is probably a drop shipping vest company delivering from China as it initially showed me a Chinese address from delivery location. Shop app shows nothing. I need my money back!

I ordered shirts. It took 46 days to receive them. The day after I received the order, I requested an exchange. After 2 months of delays and me returning the shirts, they said they couldn't honor the return after 30 days even though they have both my money and their shirts.