Shop Software KeysReviews of shopsoftwarekeys.com

Product still not arrived and nobody is responding to emails for support. I will be submitting a dispute to my credit card company for the charges.

Customer Service Came Through! I've read the other reviews and initially did have issues with my order. But I held my tongue and am glad I did. In short, customer service not only upgraded my product due to the inconvenience, but then on Monday helped me first thing in the morning, AND agreed to stay available throughout the day if anything further went wrong. It didn't. I ordered Microsoft Home and Office 2021, and they CAME THROUGH. The original confirming email included a download that didn't work, which I admit made me pretty irritated, and caused some delay on a much needed project. This was a Friday, and the customer service rep (use the Chat) upgraded my order but didn't yet have a key. But then came Monday, and the company came through. I got on chat first thing, and Zach (who had also emailed me) chimed in right away. Minutes later I had a key, and an upgraded product. Yes, I had to wait longer than expected. But sometimes a company makes mistakes, and in this case they corrected their error right away. I found the chat far more helpful than the VM. Thank you!

THIS IS WHAT IS WRONG WITH INTERNET COMPANIES TODAY TOTAL CROOKS

on time and as described

Returned a Windows 10 after it came in USB form vs new box form like it was suppose to. Cannot reach the company. No refund has been given. BBB cannot even contact them.

Shipping was fast and complete. The only complaint is that the install instructions were incomplete; a warning about needing to upgrade a BIOS older than 2022 would have been helpful. I was able to figure it out and the install worked eventually.

I placed an order for Adobe Acrobat Pro on January 31, 2023, and as of today (February 14, 2023) I’ve not received my order. When I call to inquire, I’m directed to the website where I’ve attempted to chat, again without a response! My voicemail request also went without response!

I ordered a Windows 10 DVD for downloading. When I received it I had questions about how to load the DVD and if it was the proper one I needed. I left a voicemail and email with no response from the vendor. I then decided to purchase a new computer with Windows 11 and requested a refund. I also mentioned the DVD was in its original package unopened. Again my voicemail and email went unanswered. Very disappointed with lack of customer service.