SOAHReviews of shopsoah.com

Response from SOAHJun 29, 2024

Hello Kim! Thank you so much for taking the time to share your feedback with us on .Your input is incredibly valuable to us as we continuously strive to improve our products and services. We'd like to extend our sincerest apologies for any inconvenience you experienced with the sizing of the item you purchased from our retired collections. It's important to note that these collections may have unique sizing specifications, Our newer collections do run true to size thats why there might me some inconsistencies with sizing. Your feedback helps us in this ongoing process of improvement. As part of our commitment to enhancing the shopping experience for our customers, we encourage you to utilize our virtual fit assistant for future purchases. This tool can help you find the perfect size, particularly for items with varying fit characteristics. We hope this will assist you in selecting the right size and ultimately enhance your overall satisfaction with our products.We also have notes on product description/sizing if the item is running small and if we recommend to size up or down. We truly appreciate your understanding and patience as we strive to provide the best possible experience for our customers. As a token of our appreciation for your feedback and loyalty, please keep an eye on your email for a special token of gratitude from us. Once again, thank you for choosing SHOP SOAH xx SOAH TEAM