Nathalia B.
Scam - order not shipped and cannot be cancelled, no refund
Order never shipped, cannot be cancelled or refunded. Placed an order for 2 pillows, got an order confirmation, but no shipment was made. I keep writing to customer service who say my order will be shipped shortly (order was now placed 1 months ago), but refuse to give any details as to the cause of the delay. They say once placed, an order cannot be cancelled and don't give a shipment deadline either. Obviously scammers. Avoid like the plague...