RetrogradeRetrograde is listed under Gaming.
Retrograde (shopretrograde.com) has 58 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Jack
Bought Dark Souls 3, got stuck at the verification code step. The verfication code on the website is either old or incorrect, waited couple of days for the code to update, but it didn't, reached out to their contact email 3 times, but no reply from them.
Kisame
The customer support won't respond. I'm still waiting for the Steam guard codes to get updated on the website for Wukong and Ghost of Tsushima. I e-mailed them but I still got no awnser.
Ahsan Z.
Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that you pay a bit more and buy from another website. I did email them on the 25th dec last year, still haven't replied and I emailed them yesterday aswell to try my luck but I'm not very hopeful.
Response from RetrogradeFeb 11, 2026
Hello Ahsan , Sorry for this please reach out to our support team ([email protected]) and they we work this out for you.
Nick
Its full on fraud...should have checked here first. Purchased Anno 117 on Saturday for a good deal, assuming I'd have to put up with some game sharing bs, but i have received NOTHING. Have been calling and emailing since Monday, tried the AI chat help to no avail. No one answers the phone or responds to email, they just take your money and run.
Response from RetrogradeFeb 11, 2026
Hello Nick could you please check this again in your email spam inbox or go to our site. We guarantee product shipment for all our orders.
Beetlejuice
It gently stinks and I think ye should get rid of it
Response from RetrogradeFeb 11, 2026
Hello Beetlejuice, we at Retrograde regularly take showers so the stinking problem with out a doubt is not us.
Defnot A.
I ordered an account (not knowing it was one) and it wouldnt let me log in to the account, it kept asking for email verification on the steam page which i obviously didnt have
Response from RetrogradeFeb 11, 2026
Hello Defnot, please reach out to our support team ([email protected]) they we be quick in resolving your issue.
Ethan's Family A.
I bought Spider-Man 2 and it says it needs a verification code but the verification code they gave me does not work.I think i got scammed.
Mason M.
It's a scam, straight up
Response from RetrogradeNov 4, 2025
Hi Mason, we apologize for the trouble accessing your account. The issue you encountered was related to a temporary login credential error, which has since been corrected. A replacement file was sent to your email shortly after. We understand your frustration and appreciate the chance to make things right.
