Richard T.
First time customer- be patient!
First time customer. Support was great and helpful in ordering. I do wish there was more visibility thru the entire process after the order is placed. I was about to email when the notices finally started coming, that was good. The shoes arrived beautifully wrapped and packaged. They looked gorgeous but small. Then I tried them on and fell instantly in love with them!
Response from Q by QsOct 24, 2019
Dear Mr. Richard, Thank you for your feedback, we truly trive everyday to improve the full experience of our clients. Unfortunately during your order our system was having Technical issues with order updates from our host and recently fixed. We are also working on a new messaging process that will give you the status of your purchase during the manufacturing process. We apologise for the inconveniences. We are so glad you love the product!!