Since 2007, ShopProp has raised the bar in real estate, combining managing broker leadership, real-time market insights, and transparent flat-fee pricing to help you make smarter decisions and save more.
ShopProp (shopprop.com) has 9 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
shopprop.com
Website
shopprop.com
Category
Real Estate
Location
Laguna Beach, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Very communicative and low pressure service. I was able to cancel anytime no penalty which made me go with them. Every other agent required exclusivity.
What I found was a full-service support 7 days a week with expert support form Rob Jr and Rob Sr.
Will be back :)
CO
Consensus
Excellent service, highly recommend
We bought a home this year with shop prop as our realtor. Rob and his team are always available and will put you in a separate group chat thread where you can ask questions and everything stays organized. It helps if you know a thing or two about real estate but even if you do not, Rob and his team are super prompt and will help with any issues that come up. They also were very easy to make appointments with in case you had questions about the offer or any negotiations. And the rebate is given as promised. Overall 10/10 experience would highly recommend.
Response from ShopPropOct 11, 2026
Thank you so much for the wonderful review and for trusting ShopProp Realty with your home purchase! We're thrilled to hear that our team's responsiveness, group communication, and guidance throughout the offer and negotiation process made your experience a great one. We believe buying a home should be straightforward, transparent, and supported every step of the way, while helping our clients save thousands through our buyer rebate program. It was a pleasure working with you, and we truly appreciate your recommendation. Congratulations on your new home!
Rob and the ShopProp Realty Team
MW
Mark William L.
⭐⭐⭐⭐⭐ Luxury service at a flat fee.
Rob Sr. and Rob Jr. at ShopProp were outstanding.
My partner and I just closed on a hillside home in Walnut Creek, and we couldn't have asked for a better team than Rob Sr. and Rob Jr. This was not a simple deal: an off-market property, an as-is sale from an investor seller, and a tight contingency window. They handled every piece of it with the kind of attention you'd expect from a top luxury agent.
They were responsive at every hour, knew the local market cold, and helped us work through inspections, disclosures, and negotiation strategy without ever rushing us. When the inspection turned up issues, they helped us negotiate the price down before closing. Escrow ran smoothly and we closed right on schedule.
The best part is that ShopProp's flat fee model meant a large portion of the buyer's agent commission came back to us as a credit at closing. We got full service, white-glove representation and real savings, which honestly felt too good to be true until we saw the final statement.
If you're buying in the East Bay, call Rob Sr. and Rob Jr. You get luxury level service without paying a traditional commission. We'd work with them again in a heartbeat.
Response from ShopPropOct 1, 2026
Thank you so much for the thoughtful review! Rob Jr. and I really enjoyed working with both of you and helping you navigate this purchase. It was a unique transaction, and we’re glad we could help you work through the inspections, negotiations, and closing while also putting a significant amount of the commission back in your pocket.
Congratulations on your new home in Walnut Creek! We truly appreciate you trusting ShopProp and wish you both many great years in your new home.
KE
Karthik E.
Professional and Streamlined
Rob and team were very professional and super helpful. They were with us at every step of the way in the buying process. Pretty streamlined process when it comes to looking at houses. Their local agent (Ken) was super helpful when touring properties. Rob and team also helped us navigate the offer making process and various other things that came up during closing. I highly recommend them.
Response from ShopPropOct 1, 2026
Thank you for the great review and for trusting ShopProp with your home purchase! It was a pleasure working with you throughout the process. I’ll make sure Ken knows you appreciated his help with the showings as well. Congratulations on your new home, and thank you again for recommending us!
KF
Kfitz
ShopProp got it done!
As a first-time home buyer, I wasn't sure whether to pick a traditional realtor, or go with ShopProp. The rebate and level of service being offered just seemed too good to be true! In the end, I decided it was worth trying, and man, I couldn't be happier with how things turned out. I'm now officially a homeowner with a sweet pile of extra cash thanks to them!
Rob Jr. and Rob Sr. were so kind and professional throughout the process. They gave me advice whenever I needed it, and were available every time I reached out (incl. weekends)! The team also has a portal where they update you with items specific to your transaction i.e. realtor communication, important documents, next steps, etc, so I never really felt lost, or confused. That was one of my main worries going in, but I can confidently say - they will take care of you!
If you're a first-time home buyer like I was, and you're ready to purchase a home, just go with ShopProp. I did a lot of research, and no other company will give you this much of a rebate, with this level of service, as I personally experienced. Truly, thanks again for everything - I will fully recommend you to friends/family based on how my transaction went :)
Response from ShopPropOct 1, 2026
Thank you so much for taking the time to write this! Rob Jr. and I really enjoyed working with you, and we’re especially glad we could make your first home purchase feel straightforward and keep you informed throughout the process. Buying your first home is a big milestone, and it means a lot that you trusted ShopProp to help you through it.
Congratulations on becoming a homeowner — and on keeping a lot more money in your pocket! We truly appreciate the recommendation and would be happy to help any of your friends or family in the future.
RA
Ram
A Seamless Home-Buying Experience and a Fantastic Rebate!
Buying a home can be incredibly stressful, but Rob and his team at ShopProp made the entire process as smooth as possible. I initially found ShopProp while researching flat-fee agents. I was a bit hesitant at first, but after reading numerous positive posts on Reddit, I realized just how knowledgeable Rob and his team are about the market.
Their online app and tools are fantastic. They provide comprehensive, step-by-step guidance, including market analysis, comps, property visits, and assistance with inspection reviews. What I appreciated most was their zero-pressure approach—you dictate your offer, and there is absolutely no pushback from them, even if you want to offer well below the local comps.
In the end, we successfully secured our home, enjoyed a smooth closing, and received a huge rebate. I highly recommend Rob and the ShopProp team!
Response from ShopPropOct 1, 2026
Thank you for the wonderful review and for trusting ShopProp with your home purchase! We’re really glad you found us and gave our model a chance. One of the things that’s most important to us is giving our clients the information, comps and guidance they need while making sure the final decisions always remain theirs.
Congratulations on your new home! We’re thrilled everything went smoothly and that you were able to receive a substantial rebate at closing. Thank you again for recommending ShopProp!
ED
Erika D.
Rob’s team is super easy to work with…
Rob’s team is super easy to work with and helped support every need I had when buying my first home. As a first time buyer, it can be quite confusing, but Rob’s team was there to always answer my every question and give me clear next steps for what to expect!
Response from ShopPropOct 1, 2026
Thank you for the great review! We know buying your first home can feel overwhelming, so we’re really glad our team could make the process easier and give you clear guidance along the way. Congratulations on your first home, and thank you for trusting ShopProp to be part of such an important milestone!
MP
Marty P.
Exceptional Value and Top Tier Support
We’ve had an excellent experience working with ShopProp to sell our home in Bothell, Washington. Their flat-fee selling model saved us a substantial amount of money compared to traditional real estate companies, while still providing the support and expertise we needed throughout the process.
The entire experience has been very hands-free and easy. Listing our home, scheduling showings, and managing the process has all been straightforward and efficient. One of the biggest benefits has been ShopProp’s guidance in reviewing and evaluating offers. Their knowledge and experience helped us feel confident every step of the way.
We also appreciate that they offer substantial buyer rebates, which we are taking advantage of here in Texas. That’s right, we are going through the process again and Shop Prop is representing us. Overall, the value they provide is exceptional, especially considering the cost savings.
If you’re looking for a smarter, lower-cost way to buy or sell a home in without sacrificing service or expertise, I would absolutely recommend ShopProp.
Response from ShopPropOct 1, 2026
Thank you so much for the thoughtful review! It was a pleasure helping you sell your home in Bothell, and it means even more to us that you’ve chosen ShopProp again for your home purchase in Texas.
Our goal has always been to provide great service and experienced guidance while helping our clients keep more of their money, whether they’re buying or selling. We truly appreciate your continued trust in our team and look forward to getting you through the finish line in Texas too!