Chandler
Good customer service
Good customer service. Holly was very helpful. Thanks!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 650 reviews with 5 stars · Clear filters
Chandler
Good customer service. Holly was very helpful. Thanks!
Chase
We have been using TP for over a year now. We really enjoy their platform and were able to collect several more reviews utilizing their post order integration.
Kay
We've been a client of Shopper Approved for about a year and have been happy with their impact. Having the stars in our Google/Bing results has increased our conversion rates, which is a huge benefit for a reasonable cost from Shopper Approved. We're collecting merchant reviews on 10+ different product domains currently. Kelsey and Jordan make onboarding smooth and they're able to answer any platform or technical questions with no problems. Any issues that have needed support have been handled with good communication from Holly, and all along the way Andrew has been attentive and helpful as we've set up each additional domain.
Kam
Great customer service and support all the time. We really benefit from the reviews we get as do our customers
Tech S.
Great Support Staff! I would highly recommend!
Sunny
We have loved working with Shopper Approved. The results we've seen have far exceeded our expectations, not to mention their team member's attention to detail and friendly service. Highly recommend!
Connor B.
Holly was very responsive and helpful. She even followed up to ensure that the problem was taken care of. I'd highly recommend!
Ryan K.
We've been using Shopper Approved for about 3 months now and early returns are fantastic. We've acquired more reviews in that short time period than we had in the previous 2 years. Shopper Approved has a great platform that's intuitive, user friendly, and doesn't require much upkeep. It's also very customizable to your specific needs. If you're goal is to improve the quantity and quality of reviews you're receiving, take a look at Shopper Approved.