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Shopper ApprovedReviews of shopperapproved.com

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Shopper Approved

About Shopper Approved

Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************

Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: shopperapproved.com
Website: shopperapproved.com
Category: Internet & Software
Location: Ogden, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Shopper Approved reviews

Showing 650 reviews with 5 stars · Clear filters

Orlando O.
Mar 6, 2020
Great customer service!
Great customer service!
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Simon V.
Feb 21, 2020
Best online review platform out there
Best online review platform out there. We're collecting valuable feedback from users and getting star ratings in Google Ads results.
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Kam
Feb 21, 2020
One of the best review platforms…
One of the best review platforms around! Lots of options and great customer service! Highly Recommend!!
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Tom S.
Feb 19, 2020
I needed a review platform to integrate…
I needed a review platform to integrate with our website and also email communications. After much research, I went with Shopper Approved. It was the right decision. The level of customer service, integration process, hand holding, etc., that they provide is outstanding. We have had immediate success on this platform getting reviews for our company. Thank you Shopper Approved!
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Nivin L.
Feb 18, 2020
Unparalleled Customer Service and Ease of Use
Shopper Approved's onboarding team is so responsive and more than helpful. Whether I had integration issues, business questions, or general inquiries about how their platform worked, they set me on the right path. They are by far the best review platform I've worked with over the years.
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Robert C.
Feb 14, 2020
Shopper Approved is easily the best review site.
I’ve researched a few merchant review companies and so far I couldn’t be happier with my pick ShopperApproved. Here are the reasons why I think it was the best choice for my company. Pricing was the best I found and seems like lowest out there. The setup was a quick copy and paste of a snippet of code on my checkout page. Took exactly 2 min. Their dashboard to track your ratings is super easy to use and help was available for any questions. For initial account setup Kelsey was absolutely phenomenal helping me understand every option available in the settings. About 3 weeks after I signed up I’ve already seen my star rating in the Google AdWords with no additional settings. I’m very satisfied with their service and i definitely recommend ShopperApproved.
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Elizabeth J.
Feb 12, 2020
This is absolutely amazing!!
This is absolutely amazing. The speed in which you are able to set up your client is phenomenal. The one to one help was very beneficial. The many years in business is paying off with wonderful Customer Reviews. This will increase sales, don't go it alone (ugh) It is worth the investment. I certainly wish we would have done this sooner. Thank you so very much for your guidance and expertise.
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Chris R.
Feb 6, 2020
Easy to use product and wonderful customer service
Using Shopper Approved services was simple and straight forward. The time we came across some issues, the staff was very helpful and went out of their way to assist in any way that they could. It was a much more personable experience than working with their competitors was.
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