Alex B.
Always happy with the service provided.
Always happy with the service provided.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alex B.
Always happy with the service provided.
Brandon G.
Great customer service, and very responsive to questions. They have even gone as far as walking me through the steps needed to help my website perform better in Google using their review system. I could not be happier with their service.
Grace Elisabeth C.
So far a really great experience and would highly, highly recommend. It seems our customers like interacting with the SA interface and leave useful comments vs becoming irritated by yet another review request, customer service and training is quick, responsive and genuinely seem to want us to get the most out of their system. We have managed to tweak our own customer messaging to make for an easier consumer experience due to the quick and meaningful reviews we've received.Kudos
Reed
Reviews are extremely important to our business, and Shopper Approved makes this process extremely easy and convenient for us! Highly recommend if you need to collect product or company reviews quickly and efficiently.
Josiah
Good company & website, valuable to our business.
Joshua P.
We've been using them for about 5 months now, and already have over 2,000 merchant reviews, almost all of them very positive. It's super easy and simple for our customers to leave reviews after making a purchase, and it's also easy for us to manage the reviews, and to use the feedback to make changes to our website/processes. Highly recommend.
Donald A. Gardner A.
Great pricing, customer service and overall program!
hersh Y.
Good system, fantastic onboarding team