Jeth
Holly, Technical Specialist
Holly was very helpful with my concern. She even provided me a detailed PDF on how to integrate the ratings on my website. Hope she gets the recognition she deserves!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jeth
Holly was very helpful with my concern. She even provided me a detailed PDF on how to integrate the ratings on my website. Hope she gets the recognition she deserves!
Jason
Great experience working with their support team on technical integration questions.
Kevin W.
Shopper Approved has given our customers increased confidence in their purchases and has provided a great avenue for us to receive feedback. In addition, the team at Shopper Approved has been very responsive to all of our questions and requests.
Chris O.
Very helpful staff. We chose them as they were an independent review platform approved by Google. Therefore, our reviews are now showing on our paid google ads which is great. Staff have been very helpful at integrating our Shopify store and have dealt with any queries quickly.
Consumer
We signed up with Shopper Approved two or three months ago and all is going well. We chose for Shopper Approved to do the integration with our website and this went smoothly. They have provided excellent follow-up care and have prompted and guided us in a good way to implement and improve our use of their platform. So far we feel that using S.A. enhances our website.
Doorcorner.com
We have been a longtime client of Shopper Approved and recently had an issue with the integration. Thanks to Jordan Neuenshwander, in particular, the issue was resolved and corrected quickly. We rarely have had any other issues as we have accumulated almost 50,000 reviews through Shopper Approved.
Waruna K.
Excellent review platform. Great support. Fair pricing. ShoppersApproved helped us boost our sales.
Chris C.
Have used shopper approved for over 5 years, love it, it's very easy to implement on our site, as well as making changes. Most of all, their customer service is by far the best.