Brian H.
Shopper Approved Rocks
Shopper Approved rocks, I've used them for over a year now and everything from their products, sales team, integration team, and customer support team are all top notch.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brian H.
Shopper Approved rocks, I've used them for over a year now and everything from their products, sales team, integration team, and customer support team are all top notch.
Cody L.
Quick response and easy fix. Been working with Shopper approved for 2 years and never had a bad experience.
Amy
ShopperApproved is certainly one of the most attentive when it comes to their customer service. Not only are they on top of taking care of their business relationships, but they make the experience effortless and easeful. If ever there are any issues, the solutions come quick and easy from a smart and sprightly person. Thanks, ShopperApproved!
Dylan
great team and support, thanks for your help Tiffany was very fast and effective
Matthew G.
My company, Sailrite Enterprises Inc., uses Shopper Approved for reviews online. We have setup our website using their APIs and Shopper Approved has been very responsive to help us to make their system work for our requirements. They have even added fields to help our developer. We continue to use them because we feel they care about us as a customer and always work to help us make things better. Reviews collection is very good and we like the way reviews are parsed out to different groups like the BBB, Shopper Approved, Yelp, etc. It is quite effective. What we don't like, especially in the times of Covid, is that review requests are sent after a set amount of time (we have control of the number of days) but if an item is on "extended" backorder we have no way of automatically keeping that review request from sending to the customer. Generally you don't get a good review on a product that has yet to be delivered. Not sure anyone has a good solution to this issue yet. But in general they are a 10 in my book!
brian D.
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John F.
The entire team is attentive, knowledgeable and truly committed to customer satisfaction. I would highly recommend Shopper Approved to any business owner. Of course, the results are spectacular too! Don’t waste time, contact them today!
Jon N.
great company, good for the price - lots of value here.