Greg P.
Very Good team here
Very Good team here. They are straightforward, with pricing, and there on-boarding team is always quick to respond.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Greg P.
Very Good team here. They are straightforward, with pricing, and there on-boarding team is always quick to respond.
Bobby E.
Brittnee responded quickly on chat and helped me set up the ability to share reviews to Facebook.
Michael T.
One of the best and most honest store reviewers in the market today.
Dave
We absolutely LOVE Shopper Approved. Shopper Approved (SA) allows our customers to have a voice and at the same time gives us credibility in a time where credibility means everything. Speaking of credibility. Working with Matt from the Onboarding Team at SA was an absolute pleasure. He was professional, proactive and made the onboarding process a sinch! You have choices out there for third-party review platforms but I can confidently recommend and stand-by Matt and the whole SA team.
Response from Shopper ApprovedJan 11, 2022
Thanks Dave! That means a lot. :-)
Derrick L.
We had a mess of a store and data feed when transitioning from Yahoo Stores to BigCommerce and they straightened it out completely and carried them over in a very visually appealing manner.
Drone Pilot Ground S.
Our company uses Shopper Approved to collect reviews for students completing our online course and recently we had an issue where we were no longer receiving notifications that reviews had been submitted. We reached out to the customer support and within 24 hours our situation had been resolved. Thank you for being so attentive and quick to react to our issue.
Barbara M.
We contacted Shopper Approved with a concern about a mistakes in the spelling in our review widget. They were very responsive and corrected the mistake quickly.
PG
We love Shopper Approved. Their product works well and they provide excellent service