Iri H.
Easy and informative
They made the whole process easy and informative. Our onboarding specialist Matt J. was very helpful and a pleasure to work with.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Iri H.
They made the whole process easy and informative. Our onboarding specialist Matt J. was very helpful and a pleasure to work with.
VJ
I had difficulty modifying my review about a business. Brittnee got back to me immediately with an email and a link to update my review. This was my first experience with them and I would definitely trust the reviews on Shopper Approved. They are transparent enough to let you update your reviews if your experience with the merchant has changed.
Brandon H.
Me and Matt our onboarding specialist got stuff done! Duplicate him immediately!
Kenny K.
We have used Shopper Approved since 2015. We couldn't be more pleased. The initial integration into our item pages was perfect. Communication is always great. Most importantly, we are getting many reviews!
Steph
Michael is so efficient and extremely fast with his responses and takes immediate action! We're very grateful for how attentive you always are to us!! We truly appreciate working with you! Thank you very much!
Daniel S.
Great Service, very good support! Responsiveness is very important for us and they are really on top of all tasks needed for a good business management.
AJ H.
Great Service & Great Team! They go above and beyond for their clients, helping to optimize and drive traffic to convert.
Benjamin K.
As an independent retail services provider, we work alongside Shopper Approved who integrated with our Ecommerce platform. For our customers, Shopper Approved is helpful, approachable and stress-free. Their customer service and account management teams work closely together and can onboard a new customer or help an existing one in an efficient and reassuring manner. As an integration partner, I have to say, they do stand out from the other providers in their market. I would wholeheartedly recommend Shopper Approved to my colleagues and peers.