Nada B.
Great tool to collect reviews!
Great tool to collect reviews! The account manager gave us a great overview on how we can use Shopper Approved to its best potential. She was very helpful and provide with great insight.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nada B.
Great tool to collect reviews! The account manager gave us a great overview on how we can use Shopper Approved to its best potential. She was very helpful and provide with great insight.
Mark H.
We can't say enough good things about Shopper Approved. Both Matt and Siri were great helping us getting set onboarded and integrated through our website. We have gained so many reviews since implementing Shopper Approved which helps other customers feel good about shopping with us. This also provides a way for us to make changes to our website based on customer experience. Answer base has opened up a great platform for us to be able to answer product related questions directly to customers and for others to see. We highly recommend this company and their services
Response from Shopper ApprovedFeb 18, 2022
Hi Mark, What a great review! Thanks man. :-) That's great to hear that you're collecting a lot of reviews using Shopper Approved. We love to hear that - it means a lot. If you ever need anything along the way, please don't hesitate to reach out. Best, Scott
Daphny O.
Brittnee was great in helping us gain access to our account. She worked in a timely manner and was swift to help us get this done. Thank you Shopper Approved for all of the help.
Trent K.
I love this company. They are so Proactive. Recently reached out to offer to make some adjustments to my site to improve the display of our reviews. Top-notch!
Response from Shopper ApprovedFeb 18, 2022
That's awesome Trent - we love you too man! :-) Let us know if you need anything else. Scott
Mariusz S.
Great experience and awesome customer service
Connie C.
ShopperApproved has been a great partner for us. Helping us take a deeper look into our customers and their feedback on our products is a number one priority for ContourMD. Customer satisfaction and quality are at the forefront of what we do and practice each day. We are excited to see what is possible with such a great organization.
Stephen F.
I've been using Shopper Approved since 2010 to gather reviews/ratings for my small business from customers. SA's design set and features keeps improving and their customer service is fast to respond to any questions, highly recommended.
ProDrinkingFountains
Shopper approved has been a great asset to our multiple online stores in accumulating good, honest, reviews. I have not seen a better service yet.