Shopper Approved Reviews | Read Customer Reviews of shopperapproved.com

Shopper ApprovedReviews of shopperapproved.com

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Shopper Approved

About Shopper Approved

Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************

Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: shopperapproved.com
Website: shopperapproved.com
Category: Internet & Software
Location: Ogden, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Shopper Approved reviews

Showing 650 reviews with 5 stars · Clear filters

Nordic C.
Mar 21, 2022
Highly recommend!
Professional company and great to work with. They are quick to respond and very informative. Easy to understand dashboard.
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Radial S.
Mar 18, 2022
Good service
Good service, features and pricing. We have utilized SA's services for a few years and they have significantly increased our conversion rates.
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Vargha P.
Mar 15, 2022
A wonderful review aggregator company approved by Google
We have been using ShopperApproved as the review aggregator for our website, in the last couple of years and we could not be more happy with their service. Their customer service and their willingness to accommodate for circumstance circumstances, has been great so far. Every time I had a question and I reached out, I received prompt and thorough response. I highly recommend them!
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Judy G.
Mar 12, 2022
Thank you so much for the help from Brittnee Draper
Thank you so much for the help from Brittnee Draper.
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Weldental
Mar 9, 2022
Our customers can rely on our reviews…
Our customers can rely on our reviews being authentic because Shopper Approved does not allow merchants to not publish or delete bad reviews. Other review collection services allow merchants to upload spreadsheets of reviews without any verification of their authenticity. We promote the fact that our reviews are authentic to our potential customers. With fake positive and negative reviews flooding most marketplaces we appreciate the fact that Shopper Approved is follow the FTC law regarding reviews.
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Julie
Mar 3, 2022
Great Experience!
We were working with them when updating our website to make sure their programs were working properly. They were very helpful and made sure everything was working the way it should
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Wayne S.
Feb 24, 2022
The best review company I have worked with
What a pleasure to work with people who know their jobs and are expert at doing them. Matt and Paige managed the setup and integration of the Shopper approved platform seamlessly. I was thoroughly educated about review processing in their system. Then quizzed as to how I wanted their system integrated with my website and the internet. The integration was done quickly and works perfectly. Now after only 2 weeks, reviews are coming in more frequently than ever before in our mature 18 year old business. Finally their pricing is very competitive. I highly recommend Shopper approved.
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Joel R.
Feb 13, 2022
Great website feature and great support
Shopper approved is a great tool for review services and driving brand confidence. Brittnee D. specifically provides exceptional customer service and levels of communication. She is an important piece of the Shopper approved team without a doubt.
Response from Shopper ApprovedFeb 18, 2022
Hi Joel, I shared this with Brittnee and the rest of the support team. It made her day. :-) Thanks for taking the time to do that. That was really nice of you. Scott
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