Erin H.
Great service
Great service, helpful customer service team!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Erin H.
Great service, helpful customer service team!
Tracie B.
Shopper Approved is a great program to use in order to collect trusted customer reviews. We've had great feedback from our customers and it helps a lot. Colton at Shopper Approved has been great at helping us work through any issues and consistently helping us improve the way we manage our reviews. Thanks for all your assistance!
John H.
Shopper Approved is great! I've worked with them for years and they've done a great job of collecting and displaying reviews. Their Q&A feature is also really cool.
Garage O.
Our company has been working with Shopper Approved for years. They are responsive and easy to work with. In my professional opinion they are one of the best online review services avalable!
Erol K.
We have been a customer for years and intend to stay that way.
Chase T.
We've worked with Shopper Approved more several years now. Their support is great, their services are efficient and we will keep using them as they continue to deliver.
Elleebana Store U.
Colton and his team have been very helpful, communicative and informative in helping us get our account set up and active.
Taylor S.
Fast, responsive and professional. Very understanding with a ton of tools to help better your review process.